Question about Logitech Webcam

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We have a Logitech Webcam that has been working fine. We used it with MSN and now Skype. Suddenly it is not functioning and the green light is not lit. I tried a different USB connection and still not working. What is your suggestion?

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  • 193 Answers

Try do install the driver/software that belongs to the cam again, and restart the computer.

Posted on May 11, 2010

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Posted on Jan 02, 2017

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Gateway netbook LT2802u. I want to use the built in camera - webcam - manually. It works on Skype - I can take pictures to post for my profile and it works as a webcam. Also I can find the webcam in device...


Your web cam works with software. Any video chat programs or web programs will allow your camera to function. Like Yahoo, MSN, Google, Skype, ooVoo... So you would need a installed a computer program that would give you more control. Check with the manufacturer to see what they have that would give you this kind of control. logitech.com if it's a logitech CAM. If the software isn't compatible with the version of windows.. Then the CAM would only work with web based programs (Skype, ooVoo, yahoo......)

Apr 07, 2014 | Gateway LT2802U 10.1in Netbook 1.66GHz 1GB...

1 Answer

My logitech webcam won't work in msn messenger....in messenger when i try to make a video call...it says I need to buy or install a webcam? what's the deal? heeeelp


Hi Marilyn,

Have you installed the Logitech Quickcam program? If you did then open the application and select the instant messenger(i.e. MSN, SKype, Yahoo) that you will be using the camera.

If you have note yet installed the Logitech Quickcam application then I suggest you disconnect the webcam and run the software first.

Oct 28, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

MY WEBCAM IS NOT WORKING ON MSN OR SKYPE


Try the free webcam test tool and select the C200 from the drop down list. If you can see yourself the webcam is working, if not you will need to reload the driver software. If it is working launch Skype, and go to Settings, Camera to select the C200 and it should work. To select webcams in MSN click Tools, Audio & Video set up, Next. It should give you the option to choose what camera you want to use.

May 09, 2010 | Logitech WEBCAM C200

1 Answer

Webcam


You both have to be in the same program to use your webcams.
You cannot hear her msn - this is probably a failing on her set up (mic)
She may have a laptop with a built in mic and she needs to nominate her webcam mic as default so that msn/skype software can locate it.
I suggest you both follow these instructions
Audio
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure to MSN
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'

Configure to Skype
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

May 07, 2010 | Logitech Webcam

2 Answers

I am not a computer person.I was wondering if logitech webcam C250h will work with skype?


Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :-
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub.

Mar 09, 2010 | Logitech Webcam

1 Answer

Hi ihave an acer aspire 5600 .My webcam works with other aplications but not on skype and msn.Could you please help me?


Before you can use your webcam in any chat program you have to configure it to that program

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

WINDOWS LIVE MESSENGER ( MSN)
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'



Feb 09, 2010 | Logitech Quickcam Chat Webcam

1 Answer

My camera quit working in skype, any suggestions in troubleshooting? the green light isnt coming on at all, it was working like 5 minutes ago


To test if the Logitech QuickCam is functioning, check the USB cable, make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.

Dec 14, 2009 | Logitech QuickCam Connect Webcam

3 Answers

My picture turns to "Green Screen" while video calling on Skype..


sometimes i get similar effects when i use skype or MSN my view goes yellow i think it is due to the age of the model of the webcam, so i recommend getting a better one. If the problem persists then maybe the graphics arent that good with the webcam or the software is dodgy. hope i helped!

Apr 30, 2009 | Logitech Webcam

1 Answer

My webcam is connected to skype but wont go on msn whats the problem ??


u need to select it in the settings
i have had my webcam on skype running ok
but when i use msn for video it freezes my pc so i dont use it on msn

Jan 23, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Logetech web cam


Try this instead. Go to logitech.com go into the webcam section find the model of webcam you purchased.To the left side of the the photograph of your webcam It shows downloads.Click on that and download the software directly from logitech. just follow the prompts which starts with what operating system your using (windows98) are you going to use skype or msn? just remember once you've set up the software in your computer you'll have to also set up the webcam to whatever medium you using to chat msn or whatever. On msn its at the top of the contact list page, under tools.

Oct 04, 2008 | Logitech QuickCam Connect Webcam

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