I have a GE front loader washer. I think there is a metal wire stocked under the drum making it noisy and scratching. We've washed ski suits and I think it is probably a ski ticket attach. I found 1 in the dryer.
Company Technicien (garanty) came 1 month ago and still waiting for pieces (he says)!!!
For now, the machine can't be used. Tough situation with 3 kids!
I would like to look under the drum, but don't really know where to look to diassemble the front. Tried to find the machine diagram on the Net without success. Have any hints? Would be appreciated.
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From the front of the washer, spin the drum by hand, and if it feels rough, or is noisy, or rumbling, then the main drum bearings have failed..
If no noise, then problem is elsewhwere.
Hope this helps.
This is exactly what my machine was doing, as well. I fixed it by cleaning out the filter in front of the water pump.
Searching here, I found that you can remove the lower front panel (three screws along the bottom edge is all it takes) to get to the filter. With the panel removed, you'll see a round white plastic cover (about 3-4 inches diameter) that screws out. Get a bucket under the cover to catch the water that's in it (could be 2 quarts or more) and unscrew the cover.
The cover pulls out, revealing that is actually a screw-in plastic strainer. I found tons of coins, broken pens, paper clips, etc. in mine when I did this. A lot will be deep inside the black rubber hose that connects this filter housing to the washer drum. You can rake the stuff out with a bent wire clothes hanger. Shaking the black hose will help hurry the junk along and out of your machine. Screw the cover back on after the clean out and your machine should go back to normal.
Thinking about it, front loaders will have lots of small items flushed into the pump compared to top loaders. Coins you alway found in the bottom of the drum in a top loader, they all wind up in the filter of a front loader. And once it slow the drainage to a crawl the machine will shut down multiple times when it can't drain the water out completely, and it will never step up to it's max spin speed with all that water still in the drum.
The metal basket (inner basket) has a broken spider (these are the support brackets that hold the basket to the bearing shaft). The inner basket will need to be replaced and the front and rear shell of the drum may also need to be replaced depending if any other damage has been done. It's a big job, about 2 hours for a good tech.
I can't speak for all, but my GE front loader has a stainless inner and a plastic outer tub. I don't know what the benefit of a all metal would be. The plastic outer tub seems to hold up fine, The only problems I have expereinced with the washer tubs were the bearing going bad after the seal failed, but its 10 years old. I consider that normal wear.
suspect you have a foreign object jammed between tub and drum.
to check, remove back panel, remove heater (held by one 10mm nut in the centre - just loosen the nut and prise the heater out.
you can then see into the gap and check if there is something stuck there - bra wires are the favourite
the only way you can do it is to fish under the rubber flap in front. other wise you have to remove the top access panel, bottom access panel , remove the panel control then the front door and panel now you have access. it really isn't that hard. just sounds difficult.