Question about HP Pavilion A700N (PJ516AA) PC Desktop

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I installed a SATA to replace the parallel hard drive that came with pc and now it doesn't recognize the optical drive.

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  • pburney May 11, 2010

    Your solution was perfect. All related problems were user problems. The drive is working. Thanks for your help!!!

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First open cpu cabinet and reconnect both connection of optical drive power cable and data cable.
Then if still same issue then follow below.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall cd/dvd drive drivers.

Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
I
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on May 11, 2010

  • 1 more comment 
  • pburney May 11, 2010

    No Luck. It encountered problems trying to delete upper and lower filters

  • pburney May 11, 2010

    Actually, I don't think anything happened when I typed in devmgmt.msc. All it did was open the device manager.

  • Yes in device manager locate cd/dvd r/w driver right click on it then uninstall.
    Then locate the above key in registry.It ask for delete upper filter and lower filter delete both then restart computer then you can see your drive.
    Also reconnect both connection to optical drive and set it as master with jumper settings.
    Change try the another ports of motherboard where cable from optical drive conected.
    Let me know if you need further assistance.
    Thanks for using FixYa.








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