Well, this is Driver problems, i recomend this steps for discard the error, and fix your problem. here some options to fix. Pls, if someone of them fix your problem, do not continue making the next ones. of course.:)
0) clean your phone usb conector / sometimes pins are dirty.
1) try with another cable - sometime is cable problem.
2) check if your computer detect your phone. (it should make a windows sound) if sound, it says the comunications pc-phone are okey.,
3) go to control panel, try to "unninstall Desktop manager" -but do not do it, just select "Repair instalation" and try again.
4) if not succes, pls check "internaly" your Phone usb - conector, sometimes, some pinout are dissoldered. * this need some technical instruments to do.
I hope i could help you.
Good lucky.
Gino
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