Question about Dell Dimension 2350 PC Desktop
Whenever I turn this workstation on, it completes the post test without any issue and goes to the Windows XP splash screen. It then vanishes like normal, leaving a blank screen. The problem is that's as far as it goes.
It seems as though the login prompt is coming up, as I can have the user enter her password and it seems to allow her to login based on the startup sounds.
This is where I'm at:
It will not boot into Safe Mode, it gets hung on Mup.sys
It does not have an additional video card installed (this was my first inclination).
On-board video is enabled in the BIOS.
I tried installing a PCI video card whilst disabling the on-board, this achieved the same exact result.
She just installed a piece of financial software called Otter (I think). IIRC she had indicated she encountered a problem with this installation but I don't know if it's related. I can't really find any documentation on the software and I'm not really familiar w/ it.
Sounds like an issue with the software or a windows update that caused it. Seems to occur more with versions of windows that are not genuine.. Have you tried booting from the XP disk, running microsoft recovery console, and then running chkdsk /r
Hopefully that will fix it.. Otherwise you might have to re-install windows.
Posted on Mar 28, 2008
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Posted on Jan 02, 2017
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