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What does NG290000 mean for attempted incoming faxes?

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What does transmission report cdoe NG290000 mean on a Sharp MXM363n MFP When trying to send a fax?


My recommendation would be to hit the speaker button when sending a fax to hear why your fax wont go through.

When you hit speaker you should have a clean dial tone, then when you start dialing and the tone stops make sure you don't have any static or noise on the line.

There are several reasons you might get a NG error. One is the fax line you're trying to send to is busy. Maybe it's a phone line not a fax you're trying to send to. Maybe you need to dial a 1 or 0 for long distance, maybe your fax line has noise on it.

Using the speaker can help troubleshoot what the problem is.

Jun 12, 2014 | Sharp Mx-M363n Copier, Printer & Scanner...

1 Answer

MY FAX MACHINE CAN NOT RECEIVE FAX FROM OTHER, THE DISPLAY IS FAX MEMORY FULL, HOW TO SOLVE?


This means that your fax is only storing into its internal memory and not printing all incoming faxes, therefore it has no more space for more incoming documents, you should print the documents and maybe you'll need to clear the memory, depending on fax machine, this is done automatically when the documents are printed, and of course, set the incoming faxes to print not to store, this feature is supposed to be used only when the fax has no paper to print.

Mar 15, 2011 | Computers & Internet

1 Answer

We are getting a Comms Error 0030 every time a fax is incoming. What does this mean and how can we stop it?


Are you receiving faxes only from one place? This error indicates that your machine is not receiving the "handshake" from the other machine. It knows a call came in and sent a request to the other machine for parameters, but did not receive a response.

If this happens with all incoming faxes, your machine may need to be serviced.

Mar 10, 2010 | Canon FAX L-120 Plain Paper Laser

3 Answers

What does communication error 20 06 mean on my brother intellifax 4750e? We have been having problems faxing out and customers have called with trouble faxing in. Yet, we have received faxes prior to them...


CRC error in answerback. It means the error correction digits didn't match the data that was sent. I've seen a few cases where this was bad phone line conditions - once I could see the phone lines scraping against the gutters in the storm outside the window - but usually it's a flaky Main Board in the fax.
Unplugging all the cables on the board and plugging them back in might clean a bad connection, but we're seldom that lucky.

Jan 27, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

My fax goes off periodicall when a call comes in.


It means that your fax machine is "answering" the incoming call before you pick up the handset. Usually, the factory setting on the fax machine picks up after two incoming rings. There are three ways you can address this issue: 1.) You can either change the number of rings to, say, five incoming rings to give you enough time to answer the phone before the fax machine picks up, or 2,) you can find out if your fax machine has a feature that allows for the voice hook "click over" that will allow you to override the fax when you pick up your handset, or 3.) turn your fax machine off until you need to send a fax.

If you want to investigate number 2.), then you'll need your operator's manual.

Good luck.

Aug 28, 2009 | Office Equipment & Supplies

1 Answer

How to fax forward?


You can set your product to forward incoming faxes to another fax number. When the fax arrives at
your product, it is stored in memory. Then your product dials the fax number you have specified
and sends the fax. If it cannot forward a fax because of an error (for example, the number is busy)
and repeated attempts to redial are unsuccessful, your product will print the fax.
If the product runs out of memory while receiving a fax, it will terminate the incoming fax and only
forward the pages and partial pages already stored in memory.
When using this feature, the product must be the one receiving faxes (not the computer) and the
answer mode must be set to Automatic (see Changing how the product answers incoming faxes).
To use fax forwarding
1
Press menu/enter.
2 Use the < or > button to select Fax Setup and press menu/enter.
3 Use the < or > button to select Fax Recv. Setup and press menu/enter.
4 Use the < or > button to select Forward Fax and press menu/enter.
5 Press > to select On or Off and press menu/enter.
6 If you choose to turn fax forwarding on, use the alphanumeric buttons to enter the fax number
where you want the fax to go, and press menu/enter to save your selection.

Apr 15, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer

Is my fax shutting off?


Make sure your your phone line is ANALOG not DIGITAL

Jan 09, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Error message


It means the thermal ribbon that is used to print your incomeing faxes has reached the end and must be replaced.

Jan 02, 2008 | Sharp UX 300 Plain Paper Thermal transfer...

1 Answer

Reprint last incoming fax


i'm afraid you are out of luck. Once an attempt is made printing and no error message about the ink cartridge condition is apparent. Then that's it, it is deemed successful.

Aug 25, 2007 | Sharp UX B20 Plain Paper Inkjet Fax

1 Answer

Setting the voicmail


Voicemail or telephone answering device (TAD). There is a BIG difference. Voicemail is product of your telephone service provider. If you have voicemail, most providers have a solution to this that you must arrange through them. If you have an answering machine, you can set your Brother to TAD mode. In TAD mode, if your answering machine picks up, (you must set your answering machine to answer in less rings than your fax), your fax will "eavesdrop" to listen for the fax tones from the sending machine. If it hears these tones, it will disconnect your answering machine and accept the incoming fax. If it does not hear the tones, it allows the answering machine to record the incoming message. If you are home. If you answer the call and hear a tone every 2.5 to 3 seconds, that signals an incoming fax. Simply touch *51 on the keypad of the phone you picked up on. You will hear some shrill tones. That is your fax machine attempting to receive the incoming fax. Hang up the phone you are on and it will receive the fax. In any case, make sure that the receive mode is NOT set to AUTO. Set the receive mode to TAD or MANUAL. If these instructions were not clear enough, let me know and I will send you DETAILED instructions. You can find the manual here: http://www.brother-usa.com/Data/Documentation/Fax/User/UM_FAX2820_FAX2920_MFC7220_MFC7225N.pdf If you need additional assistance, please let me know before you rate this solution. Ed

Jun 29, 2007 | Brother IntelliFax-2820 Laser Fax

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