Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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My sx515w has found router but is permanentley offline how do i get it on line ?

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I had the same problem. I read all the help on the internet and tried disabling the firewall on the mac laptop. Infact it was not that. I then read about manually loading 'Rosetta' off of the OS discs supplied with my Mac. The solution is to install Rosetta. Rosetta is the background software which converts PowerPC code to Intel Mac code. While Snow Leopard won't install on a PowerPC Mac, it will allow installation of many PowerPC applications, including Appleworks. Some drivers which are PowerPC only, and plugins for software such as Adobe Photoshop may not work with Snow Leopard.
Put the Snow Leopard disk in the drive and double click the Optional Installs folder, then the Optional Installs.mpkg. Install just Rosetta.
I then saw a blog that said there was a known bug with Mac and Epson - he talked about using Bonjour driver as the default printer - I didn't know how to do it so .....
It still did not work so I got onto Epson WebChat help which was very effective. See the chat below that fixed the problem:

11:45:29 : Steven Wood: Hello Geoff. Have you tried deleting the printer from PRINT and FAX then re-adding the printer making sure that you select either the BONJOUR or STANDARD TCP/IP port?

11:47:03 : geoff: No and although I think I can delete the printer and readd it I am not aware how to select bonjour or standard TCP?IP port - what are these?

11:48:19 : Steven Wood: when you go to add the printer again, bonjour or standard tcp/ip should appear under the KIND heading

11:50:25 : geoff: done that and both came up - added the EPSONOA&F95 (idle, last used) -

11:50:54 : Steven Wood: okay Geoff. Once this has been done can you then restart the MAC and try a print

11:54:34 : geoff: Thats it - done - thanks

Hope this all helps
Geoff

Posted on Sep 13, 2010

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Epson sx515w saying offline and windows cannot fix problem contact network administrator


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I have a Mac Book. Recently installed an all-in-one epson sx515w. Whenever I try to print, a popup window says ''remaining ink level. Then, I get the message ''printer currently off line'' Can anyone...


First of all, check to make sure your printer's USB cable is securely connected in your Macbook's USB port.

Next, make sure your Epson SX515W has the latest drivers installed for your current version of Mac OS X
Link:
Mac OS X Drivers for Epson SX515W

If you already have the updated printer drivers for your Epson SX515W already installed,
go into System Preferences> Print & Fax and see if the printer is displayed in the Printer window. If it is, click the "-" Minus button and remove your current printer.
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Once you do, make to set it as the default printer.
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See if this does the trick. If if does not, just let me know.

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Just posted a solution to this - but in case you haven't seen it, the story is that there is a note on the Epson support website for the SX515W saying that there is a known bug with the TCP/IP on Snow Leopard (not sure whether this is the same version as your Mac OS - but the problem sounds identical). Anyway, they suggest as an interim measure that you install a generic Bonjour driver (there are instrcutions on how to do this). Only thing I would add is that you will see that the new driver effectively shown up as an additional printer on your Mac. I found that you have to reassign this new printer as the default printer before it will work. Hope this helps. As I wrote before, I personally think that it iw pretty poor of Epson not to have this problem sorted by now - Snow Leopard has been out a long time now...

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Had the same problem. If you go onto the Epson support page for the SX515W, you will see that there is a note saying that there is a known bug with the TCP/IP issue with Snow Leopard. As an interim solution, they suggest installing a generic Bonjour driver (there are instructions on how to do this). Only thing I would add is that you will see that this new driver effectively shows up as an additional printer on your Mac. I found that I had to reassign this new printer as the default printer before it would work. Hope this helps. Personally, I think it's pretty poor that Epson have not got this issue straight by now - Snow Leopard has been out a long time now....

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