Question about Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

2 Answers

Brush does not spin all the time

The brush does not always spin. Sometimes when I go forward it spins, when I pull back it stops. Sometimes it stops all together. I shut the vacuum off and turn it back on it may spin a couple times then stop. There is still suction and it runs, just the brush does not always spin, more not.

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HighnTools posted this solution a while ago. This might be related to your problem:
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.

The above was from HighnTools.

Posted on Sep 28, 2010

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Followed the instructions on removing the 2 grey panels and fixed the blue/yellow wiring problem. The rubber gasket right at the crossing point broke the yellow wire inside the gasket. Hard to get to, but here's a pic of the area, vacuum upside laying face down. Bore out the gasket to make the hole bigger, fixed the wires, works like a charm.
Brush does not spin all the time - 8_23_2012_5_42_29_am.jpg

Posted on Aug 23, 2012

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1 Answer

Dyson brush roller spins intermittently. it starts out good but then stops


Do you have a burning rubber smell at the same time? Turn the machine over and remove the bottom cover. Hook a loop of cord under the belt, pull it up wards and pull the brush out. Remove one end cap and pull the spindle out from the other end. Remove the fluff and hair that is tied around each end.
This shows quite well.
https://www.youtube.com/watch?feature=player_embedded&v=cYqOEpZgocg

Put the brush back and see if that fixes it. If not, then you need to change the two belts, and possibly the clutch. The same guy at Vacuum spot shows clutch servicing, but you may wish to get a professional to do it. How to check the Dyson DC04 Roller Brush Bearings

Mar 21, 2016 | Dyson Vacuums

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What to do when your vacuum brush stops spinning


Household vacuums come in all shapes and varieties, but many of them are similar on the inside. There is often a brush running across the length of the vacuum's nozzle, and it spins as the vacuum runs to help **** up debris. But sometimes the brush will stop running, and you'll notice a severe decline in your vacuum's performance.

Usually when the brush stops spinning, it's because something inside the vacuum is binding it up. Dirt can get lodged inside, and hair can get wrapped around a shaft. If there is too much pressure, the drive belt can even snap.

You can usually see and clean the brush just by turning the vacuum upside down, but to get to the other internal parts you have to take the vacuum apart. On canister vacuums, this is usually pretty easy because it's just the nozzle that needs to come apart. Full-size vacuums can be taken apart as well, but the process can sometimes be more involved.

If you can get the nozzle or the vacuum's base apart and get to the parts inside, you should see the brush (which is part of a long shaft), a drive belt, and some sort of mechanism that drives the brush, which is commonly a paddle or a motor.

Hair can get caught up in any of these components and cause them to not be able to spin, as can dirt and other debris. If you clean all of the components out and put the vacuum back together, it should work just fine. The brush, over time, may become frayed or damaged, and the drive belt sometimes will snap, but otherwise a good cleaning will usually make your vacuum run as good as new.

on Jun 01, 2010 | Vacuums

1 Answer

Motor runs but brush don't spin and belt is not broken


Two core baseline things to check. Brush won't spin if the handle is all the way forward (this is where the handle mode engages), so tilt it back before turning unit over to check the brush. Also, run the brush clutch back and forth between hard floor and carpet mode a couple of times and make sure the clutch is fully engaged. Hoping it might be as straigtforward as that (I just picked up a Dyson at a flea market, a really good deal since I couldn't get the brush to spin there. After some research at home, the above finally entered my sphere of knowledge, and no problems with the brush since (other than cutting large volumes of Labrador hair off of it).

Good luck!

Aug 27, 2015 | Dyson DC28 Animal Airmuscle Vacuum Cleaner

1 Answer

5 BRUSHES DO NOT ROTATE WHEN IN CONTACT WITH CARPET


HI There,

When the brushes on a Hoover SteamVac stop spinning, it can be caused by several things. The most frequent problem is that there is debris in the brushes such as pet hair, or lint, that prevents the brushes from spinning. Usually if you remove the brushes and clean them thoroughly, this will fix the problem. This sounds to me like what is the problem on your machine, as you make it seem as if the brushes spin, but only stop spinnning when you put them down on the carpeting.

The brushes on your Hoover are driven by a turbine brush gear assembly, not a belt. Sometimes this part can go bad, but usually when it does, the brushes won't spin at all, even when they are not on carpeting.

Anyways, here a helpful guide that I've done that shows you step by step how you can diagnosis the problem with your brushes:

First, what you'll need to do is take the brush block out of the machine. To do this there are 4 clips on the brush block. You will need to turn the machine upside down, and pull down on the brush block to where it won't pull out any farther. There are 4 clips, 2 on top, and 2 on the rear of the brushes. (See picture I have circled one of the clips in red). Simply press these clips at the same time, and pull the brush block out of the machine.
d6c0881.jpg


I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem. If the cleaning still fails to fix the problem, take the brushes back out of the machine.

Now look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic has not broken.

adc2d4f.jpg
If the pole has broken, you will simply need to replace the brush block. If the pole is not damaged, the next thing to try is to turn the machine on while you have the brushes out. Look inside the machine, where the pole goes into the turbine (also important, make sure the switch for the brushes is turned to "Rotating Brush Speed Hi), this female receptacle should spin when the machine is turned on. It is important the try this when the foot pedal is released, and the handle down, and not in the upright position, as there is an internal switch that shuts the brushes off when the machine is in the upright position.

232c8b0.jpg

If you notice that the female receptacle where the brush pole is inserted is spinning, then your turbine is fine. If this part is not spinning, then most likely you will need to replace your turbine.

If you find that your turbine needs to be replaced, I have written a step by step guide that shows you each step on how to replace your brush turbine gear. Here's a link to that repair if you need to do it:
http://www.fixya.com/support/r4530769-diagnosis_fix_hoover_steamvacs_when

Hope this helped you, please be sure to rate my repair or leave me feedback if you found this helpful, thanks so much!

Chris Jones
GoVacuum.com

May 01, 2010 | Hoover F5866-900 SteamVac Deluxe Wet/Dry...

1 Answer

Brushes Stopped Working Again, What causes this to happen?


Hi,

There are several things that can cause the brushes to stop spinning on a Hoover SteamVac. Usually when we see this problem come in, the brushes are usually just stuck to do carpet fibers, or pet hairs that get stuck inside of the brush block. A very easy way to clean these brushes is to take them out of the SteamVac (see the link below that is a full diagnosis of brushes not spinning on a Hoover SteamVac), and use a garden hose that has a spray nozzle on the end, and just spray each and every brush. If you start at the top of each brush, and spray water around the entire brush, each brush should spin pretty quickly from just the power of the water hose.

A lot of the times it's just stuff that got caught inside the brush block that stops them from spinning, I would say 7 out of 10 times this will fix the problem.

It also could be that the brush block is broken, or even the turbine inside of the SteamVac that drivers the brushes could be broken as well.

Here's a link to a Fixya repair solution that I did which will help you diagnosis what is exactly causing the brushes to not spin. If you examine the pole on the block, as well as the square shaped female receptacle, and that receptacle is spinning, then your brushes are just clogged up with debris.

If you need to purchase a new brush block, and you have the model that you listed this repair under, Hoover F7220900, here's a direct link to the brush block on our site:
Hoover SteamVac Brush Block, Part # 48437029.


Here's the diagnosis of the brushes:

First, what you'll need to do is take the brush block out of the machine. To do this there are 4 clips on the brush block. You will need to turn the machine upside down, and pull down on the brush block to where it won't pull out any farther. There are 4 clips, 2 on top, and 2 on the rear of the brushes. (See picture I have circled one of the clips in red) Simply press these clips at the same time, and pull the brush block out of the machine. I'd say that 70% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem. If the cleaning still fails to fix the problem, take the brushes back out of the machine.

One you have the brushes out of the machine, the first thing you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic has not broken.

If the pole has broken, you will simply need to replace the brush block. If the pole is not damaged, the next thing to try is to turn the machine on while you have the brushes out. Look inside the machine, where the pole goes into the turbine (also important, make sure the switch for the brushes is turned to "Rotating Brush Speed Hi), this female receptacle should spin when the machine is turned on. It is important the try this when the foot pedal is released, and the handle down, and not in the upright position, as there is an internal switch that shuts the brushes off when the machine is in the upright position.

If you notice that the female receptacle where the brush pole is inserted is spinning, then your turbine is fine. If this part is not spinning, then most likely you will need to replace your turbine.

I hope this helps you with your problem. If not, please feel free to request a repair clarification and I'd be happy to walk you through the diagnosing. I also can provide you with a blown up parts schematic to your machine, please just get the model number off the back of the machine and provide, and provide me with the full model number. I would be happy to provide any technical support you need, just request a clarification on the repair.



Chris Jones
d6c0881.jpg232c8b0.jpgadc2d4f.jpgb64e530.jpg

Apr 07, 2010 | Hoover F7220900 SteamVac V2 Upright Vacuum

1 Answer

Vaccum not turning or sucking


Hello,

It definitely sounds like your belt is broken. If something gets vacuumed up into the brushes, and prevents the brushes from spinning, the motor will continue to try and spin the belt and the brush, but since the brushes can't spin, this will burn right through most belts.

Especially since you mentioned a sock being sucked up, and the roller brush not spinning, this is a tell tale sign of your belt needing replacing.

Here's what you'll need to complete this repair:

- Phillips Head Screw Driver
- Hoover Windtunnel Replacement Belt, Non-Self Propelled, Hoover Part # 38528033
- Depending on how long the sock was stuck in the brush, you may need a new roller brush as well. The roller brush for your model is Hoover Part # 48414110. Here's a direct link for the roller brush for your vacuum on our website:
http://www.govacuum.com/generic-hoover-windtunnel-tempo-fusion-upright-12-inch-replacement-roller-brush-hoover-part-number-4.html

If you have the Hoover Tempo Widepath vacuum that you listed the repair under, then here's a direct link back to our website, govacuum dot com, to the exact belt for your Hoover Tempo:
http://www.govacuum.com/agbelhoovpar9.html

Now, once you have a new belt, this repair is pretty straight forward. I'll explain step by step what you'll need to do to change the belt.

Step 1. Make sure your vacuum cleaner is unplugged. The easiest way to change the belt in your vacuum is to turn the machine upside down, so the handle is on the ground holding it up, then lean the vacuum over a counter top or work bench.

Step 2. Remove the bottom plate of your vacuum cleaner. You'll see on the bottom of the vacuum 4 screws that are located on each corner of the brush, remove all 4 screws, and lift up on the bottom plate that covers the roller brush.

Step 3. After removing the bottom plate, you should now be able to access the roller brush completely, and you'll probably also notice that the belt on the right side of the roller brush is broken. You may just remove the broken belt completely and throw it away. Lift straight up on the roller brush itself to remove it from the vacuum.

Step 4. Test the roller brush. After something gets stuck in the brushes, and it causes the belt to burn, there's also a good possibility that your roller brush may need replacing as well. Also the roller brush will wear down over time, and the brushes will wear down as well, greatly reducing the cleaning ability of your vacuum. You'll want to test your roller brush, to ensure that it spins freely. If it doesn't, then as you install the new belt, it's possible it could also break immediately. To test the roller brush, remove it completely from the vacuum. Holding just the end caps of the bar with your fingertips, try to spin the brush in your hands using your thumbs. This is how it should look when you test your brush (the roller brush is to a different machine, but testing it will work the same):

3a76171.jpg
The roller brush should spin at least 3 or 4 times in your hands on each spin. If the brush will not spin at all, or you feel some resistance when spinning it, then you'll probably want to go ahead and replace the roller brush as well at this point.

Step 5. Once you have your new belt, and new roller brush (if needed), it's time to install them. First wrap one side of the belt over the metal motor pulley in the back of the vacuum, opposite the roller brush. Now after you have one side of the belt wrapped around this metal pin, put the roller brush through the other end of the belt. Using the roller brush as leverage, stretch the belt with the roller brush inside of it back into the roller brush tray. You'll notice that on the left bearing cap on the end of the roller brush, there's a little rectangular shaped notch. Make sure that the rectangular notch is vertical, and slide this end into the agitator housing first, then fit the other side (circular notch) into the housing. With a little bit of elbow grease, you'll be able to stretch the brush with the belt back into place.

Step 6. Test the belt and the brush before putting the bottom plate back on. To make sure that belt and brush are properly installed, pull the belt forward towards the brush, and make sure that the brush spins while you're pulling the belt. If the brush does not spin, then either the belt is pinched underneath of the roller brush, or the brush is bad / installed incorrectly. Make sure that the brush spins freely before reinstalling the bottom the plate, otherwise the belt will burn and break again as soon as you turn on the vacuum.

Step 7. Reinstall the bottom plate, and screw down the four screws. Now you can turn the vacuum on, and make sure that the brush is spinning. If the brush is not spinning, repeat the steps above to make sure that the belt and brush were put in correctly.

That should fix your problem. Ideally you should change your belt at least once a year. Even if the belt doesn't break, it will stretch out. When the belt is stretched out, it will not pick up as well as a new belt will.

If you have any problems, or questions about how to do it, please feel free to use the Clarification Request here on the Fixya repair page, and I'll be more then happy to answer any follow questions for you.

Here's a link to the owners manual for your model that will also give you diagrammed pictures of how to replace your belt.
http://www.hoover.com/pdfs/manuals/U5140900.pdf

If you found this repair helpful, please be sure to rate this repair helpful by clicking the thumbs up icons. This small token of appreciation keeps Fixya repair experts continue posting free repairs to help the community. Thank you very much, that's greatly appreciated.

Chris J.
GoVacuum

Apr 07, 2010 | Hoover Tempo Widepath Upright Vacuum -...

1 Answer

Change the belt


Hi There,

Here's how you can replace the belt on your Eureka SmartVac 4870. I have taken pictures of the repair to help you better with this.

Here's what you'll need in order to complete this repair:

- Eureka Style R Extended Life Replacement Belt, Part 61110
- Eureka SmartVac Model 4870 Roller Brush Assembly, Part 61520 (Only if the brush no longer spins, or the brushes are worn out)
- Phillips head screw driver

Step 1. Turn the vacuum upside down so that the brush roller is facing upwards. Unscrew the three screws that I've highlighted in red.

56134d4.jpg


Step 2. Remove the bottom plate after unscrew the three red highlighted screws. Once you remove the bottom plate, you'll have full access to the roller brush and belt area. Remove the roller brush by pulling straight up on the roller brush itself. Discard old belt, and test roller brush to ensure that it spins freely by holding the very end of each side, also called the bearing caps with just your finger tips. Try spinning the brush with your thumbs. The brush should spin several times around with each spin. If you notice the brush doesn't spin at all, or if you feel some resistance when you spin the brush, this means that your bearings are either gone, or will be soon. It may be time to consider a new roller brush at this time.

16ceeba.jpg

Step 3. Remove the new Eureka Style R belt from the packaging, and wrap one end around the the metal pin, on the opposite side of the roller brush. This pin is actually the motor shaft that spins the belt, which spins the brush.

81c4db4.jpg

Step 4. Wrap the other end of the belt through the side of the roller brush that has the pulley, and use the roller brush to stretch the brush roll back into the agitator housing. Make sure the end caps fit in the housing correctly by making sure there are no gaps between the roller brush housing and the end caps of the roller brush.

010b671.jpg

Step 5. After reinstalling the roller brush back into the housing with the belt attached, pull the belt forwards towards the brush. The brush should spin when you do this. Make sure that the belt is not pinched underneath of the roller brush or this will cause the belt to break immediately when you turn the vacuum back on.

Step 6. Reinstall the bottom plate, making sure that the little notches on the front end of the bottom plate tucked underneath of the reverse notches on the bottom housing of the vacuum cleaner. Tighten all 3 screws back into the bottom plate. Make sure the vacuum is set to carpet mode, and turn the vacuum on.

If you have any questions about this repair, or if you notice that the roller brush stops when the brushes hit the carpeting, please just use the clarification request form here on the Fixya repair page. I will then be happy to walk you through a little more advanced repair of replacing the clutch in the Eureka SmartVac that controls the rug/floor switch. Most of the time though the belt will be all the vacuum needs.

I hope that this was helpful information to you. If this helped you, please be so kind and rate the repair as helpful by clicking on the thumbs up icons in the top corner of this repair.

Thank you very much,

Chris J.
GoVacuum

Apr 04, 2010 | Eureka Smartvac 4870 Bagged Upright Vacuum

1 Answer

I replaced the belt with part# 40201 on my Hoover model# U5473-900; to only have it break again in 5 seconds! Is there something missing that holds it on that little bar?


Greetings,

When a brand new belt breaks in 5 seconds, this can only mean 1 of 2 things.

1. The roller brush itself may be bad and need replacing. If the roller brush's bearings lock up, and the brush can no longer spin freely, this will cause the belt to burn up immediately after you turn the vacuum on. You may test your roller brush by taking it out of the vacuum, and hold it on the very ends of the brush with your fingertips. Make sure you are only holding the bearing caps and not the brush itself. While holding the two bearing caps with your pointer fingers, try to spin the brush with your thumbs. Does the brush spin freely? If no, then you'll need to buy a new roller bush for your vacuum, unfortunately the bearings are not sold separately on Hoover vacuums. If the brush did spin freely (you should get at least 7 rotations out of one spin) then see reason number 2 below.

Your model uses Hoover Agitator Brush Part 48414132.

2. The belt was installed incorrectly. When a belt breaks immediately like this it can also be a result of it not being installed properly. When installing the next belt, after you have put the roller brush back into place, pull forward on the belt to make sure that the brush spins when you're pulling forward. Sometimes I pinch the belt underneath of the brush roller, and it will not spin freely, and will burn immediately if the belt is pinched.

It really can only be one of these two problems. I hope that this repair solution was helpful to you. If you need me to clarify something, please just request clarification here. If it did help, please be sure to rate my repair Helpful. Thank you so much!

Chris J.

Mar 13, 2010 | Hoover Vacuums

2 Answers

HooverSpin Scrub and the brushes always stop spinning.


Greetings from GoVacuum,

The Hoover SteamVac's are notorious for this exact problem. There are several things that can be causing this probelm.

First, what you'll need to do is take the brush block out of the machine. To do this there are 4 clips on the brush block. You will need to turn the machine upside down, and pull down on the brush block to where it won't pull out any farther. There are 4 clips, 2 on top, and 2 on the rear of the brushes. (See picture I have circled one of the clips in red). Simply press these clips at the same time, and pull the brush block out of the machine. I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem. If the cleaning still fails to fix the problem, take the brushes back out of the machine.

One you have the brushes out of the machine, the first thing you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic has not broken.

If the pole has broken, you will simply need to replace the brush block. If the pole is not damaged, the next thing to try is to turn the machine on while you have the brushes out. Look inside the machine, where the pole goes into the turbine (also important, make sure the switch for the brushes is turned to "Rotating Brush Speed Hi), this female receptacle should spin when the machine is turned on. It is important the try this when the foot pedal is released, and the handle down, and not in the upright position, as there is an internal switch that shuts the brushes off when the machine is in the upright position.

If you notice that the female receptacle where the brush pole is inserted is spinning, then your turbine is fine. If this part is not spinning, then most likely you will need to replace your turbine.

I hope this helps you with your problem. If not, please feel free to request a repair clarification and I'd be happy to walk you through the diagnosing. I also can provide you with a blown up parts schematic to your machine, please just get the model number off the back of the machine and provide, and provide me with the full model number. I would be happy to provide any technical support you need, just request a clarification on the repair.



Chris Jones
d6c0881.jpg232c8b0.jpgadc2d4f.jpgb64e530.jpg

Mar 07, 2010 | Hoover SteamVac F5914-900 SpinScrub...

2 Answers

Spin Scrub Brushes won't turn


If the brushes quit spinning, either the brush block shaft that goes into the turbine broke off, or the turbine is bad. This unit is tricky to take apart and then put back together again. But pull the brush asm off, then start taking out screws. But if after you pull off the brush block, look up where you will see a small square hole, turn unit on and if not turning, usually the turbine is the cause and will have to be replaced.

Jan 13, 2008 | Hoover H3030 FloorMate SpinScrub 500...

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