Question about Office Depot Ativa DQ60M Shredder

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Have a Ativa DX180D. Unit overheated once, after cooling off will not work again in Auto. Light turns green, but as soon a paper touches it it, unit shuts down. Any thoughts, does anyone do repairs? PR

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: XF50D motor won't turn shredder blades

Call ATIVIA # 877 777 4357 fax 866 765 0063 and they can help you. I GONNA GET BACK MY $$$$$$$$ .

Posted on Jan 12, 2009

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SOURCE: Ativa AT-MC600-lights will not turn on.

yes.

Posted on Mar 01, 2009

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SOURCE: Shredder won't turn on

I was using my Ativa DX180D and it was working fine. It just stopped and there was no power. I have tried all the plugs in the house but still not coming on. The basket is on properly and you can hear the click of the switch when you plsce the top on the basket. Any suggestions?

Posted on Sep 01, 2009

  • 1 Answer

SOURCE: Ativa X1000 paper shredder that doesn't turn on

took the shredder section apart, cleaned out the gears of paper and a broken mount (plastic piece), and hand turned the electric motor to free it up. After assembly, the ready light works and so does the FWD/REV directions for shredding.

Posted on Nov 10, 2009

  • 1 Answer

SOURCE: I have an Ativa AT120DC. It won't operate

I have an Ativa AT120DC Shredder. When it is switched to auto there is dim green light and it doesn't start. If I feed paper in it makes no difference. For some time it always started up when you switched it to auto and didn't wait for paper to be fed through. If you remove the basket the Door Open light comes on. can you help?

Posted on Jun 22, 2010

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1 Answer

Ativa shredder X1800 - shredder does not respond. green light present. Reverse works fine. I killed it with too much shredded paper.


Unplug it. Lift the shredder unit off the catch-bucket. Remove any paper caught in the blades. You may need needle-nose pliers to pull jammed paper out from between the cutters.

Aug 22, 2016 | Office Depot Ativa X1800 Shredder

2 Answers

What is the red light next to the green power light? It appears to look like a temperature light. My unit won't run.


In most cases it means the shredder is full or something is jammed. Empty the shredding container. If the machine has a "reverse" position on its switch, try running it backwards to get whatever is jamming the teeth to come back out.

Nov 03, 2014 | Ativa MD1250 12-Sheet Cross-Cut Shredder -...

1 Answer

No power. Seems to be overloaded


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Oct 25, 2013 | Office Depot Ativa DSD160D Shredder

1 Answer

Error button is on saying paper jam, i got the paper out but it did not turn off the red error light. what do i do? i am so confused.


Sorry to hear you are having problems. Printers can be very frustrating at times. Below is a description of how to completely clear paper jams. Paper can get jammed in there pretty tightly and in very small places. Ensure you've followed all the steps to clear your paper jam and you should see your printer start working again. Refer to your user guide (or download via the link provided at the bottom) for illustrations.
  1. Open the front of the printer.
  2. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  3. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  4. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  5. Close the front cover.

    Note: Do not put the drum unit and toner cartridge assembly back in at this point.

  6. Pull the paper tray completely out of the printer.
  7. Pull the jammed paper down and out of the printer.
  8. Open the back cover (back output tray).
  9. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  10. Pull the jammed paper out of the fuser unit.

    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.

  11. Close the back cover (back output tray).
  12. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.


    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.

  13. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  14. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  15. Put the paper tray firmly back in the printer.
  16. Close the front cover.
  17. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

Jan 23, 2011 | Brother HL-2170W Laser Printer

1 Answer

I have an Ativa MD 460c paper shredder that reads misalignment. What do I do?


I have a Ativa MD 1000 that I just bought. It ran for a few minutes the first time I used it an then stopped. I turned it off and unplugged it in case it had overheated. The temperature light did not come on. I wait for over 30 minutes and tried using it again. I was able to shred a couple of sheets of paper and it stopped again. The next morning I couldn't get it to work at all. The green ready light is on but the shredder will not start. I can't tell if anything is stuck in it. How do I getting running?

Sep 08, 2010 | Fellowes DM8C Cross-Cut Shredder

1 Answer

I have an Ativa AT120DC. It won't operate


I have an Ativa AT120DC Shredder. When it is switched to auto there is dim green light and it doesn't start. If I feed paper in it makes no difference. For some time it always started up when you switched it to auto and didn't wait for paper to be fed through. If you remove the basket the Door Open light comes on. can you help?

Mar 18, 2010 | Office Equipment & Supplies

1 Answer

PS3 not turn on anymore


HI, this is the result of a weak and, failing power supply unit. you will need to contact Sony for a power supply unit replacement procedure.

To clarify. Your power unit has failed.

Overheating is a big cause of power unit failure. To prevent this in the future. i recommend purchasing a aftermarket cooling device.

Jul 08, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I had paper jam in the Ativa Dq60M shredder but now doesn't work


it might be over heated. Just wait until it cools down and try it again

May 03, 2009 | Office Depot Ativa DQ60M Shredder

2 Answers

Shredder won't turn on


ok " if the ready light did not come on it's telling you that there is no power sound like the plug in transformer is no good .

you can check that transformer , with a multimeter, see if you have the right voltage.

Jan 27, 2008 | Office Depot Ativa DQ60M Shredder

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