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On/off button is constantly flashing,there was a paper jam. i removed the paper jam but the on/off button continues to flash.i can't print any thing.

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  • brather Mar 28, 2008

    i took out both ink cartridges out and put them back in.it did not correct the problem.the instructions said to remove the toner,i assume you mean the cartridges.if not tell me where the toner is.

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Hi,

It would be better if you have provided the model no. of the printer.I want you first check the below link the printer model may not be yours but you will find atleast 85% of the solution to your problem.

Click HERE

You can also try these steps once:

  1. Press the Power button to turn off the printer. Unplug the power cord from the back of the printer. Unplug the power cord from the wall outlet. Wait 30 seconds. Plug in the power cord to the back of the printer. Plug the power cord to the wall outlet. Press the Power button to restart the printer. Proceed to step two if the lights continue to flash.
  2. Press the Power button to turn off the printer.
  3. Disconnect the printer power cord from the electrical outlet. Unplug the power cord from the back of the printer.
  4. Wait 30 seconds. Reconnect the printer power cord to the electrical outlet. Plug in the power cord to the back of the printer.
  5. Press the Power button to turn on the printer.
Goodluck,
Please don't forget to rate the solution.















CAUTION: Do not touch the print cartridge ink nozzles. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections.Do not leave the print cartridges outside the printer for more than 30 minutes, as this may dry out the print cartridges.

Posted on Mar 28, 2008

  • Priya darshan Mar 28, 2008

    Please ignore the last paragraph it is not related to your problem..

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Paper jams are detected by small leaf type switches being closed by the pressure of the jammed paper. If a piece of paper dislodged and stuck in the switch, removing the majority of the paper won't help. Also, check to verify that the switch hasn't been pushed in far enough to get bent under the opening for it.
The bottom line is to look very closely all along the paper path for any loose paper or other debris. Depending upon the printer, you may require a power cycle to clear it.
Dan

Posted on Mar 28, 2008

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Hi,

The paper jam (or the process of removing it) may have damaged the motor that pushes the paper through the printer. You may need to get it looked at and repaired.

Hope that helps.

Posted on Mar 28, 2008

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Please remove your toner and reinstall it.
Sergio

Posted on Mar 28, 2008

  • Sergio Scalfaro
    Sergio Scalfaro Mar 28, 2008

    correct, do you have also a fuser ?

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Maybe the printer drivers were corrupted?

remove old version..

get new ones here


re install

try again

Posted on Mar 28, 2008

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Posted on Jan 02, 2017

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1 Answer

Paper jam


open all door in your printer , front and back. , look for paper stuck inside and remove it. Sometimes small pieces of paper are difficult to be found.
If it is a Laser printer, you will also need to remove the toner and paper try and look for jammed papert underneat.
Once you done, restart the machine.
If you still have paper jam error try unplugging printer from power outlet for 5 minutes then restart.
If you still get error, then either there is paper inside or your printer may be faulty.

Regards

Mar 15, 2008 | Computers & Internet

3 Answers

HP 4215xi all in one, continues to give the error paper jam, there is no paper jam. I have cleaned all sensors, rollers etc. I have tried a partial and full reset. Any ideas?


Hi,
  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 2: Removing the rear access door
2f7e0aa.jpg



Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  1. From the rear access door opening, remove the jammed paper.
  2. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  3. Reinstall the rear access door.
  4. Reconnect the power cord to the unit and turn the unit on.

The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.
Goodluck..

Mar 17, 2008 | Computers & Internet

3 Answers

Paper jam


Have you checked your paper that is fed on the bay...maybe there's a foreign material that is present inside because most of the printers nowadays are very sensitive especially on dust that triggers to false positive detection to your computer.

If it does, try clean the bay.ok?

Jan 22, 2008 | Computers & Internet

1 Answer

Brothe MFC-240C paper jam error msg won't clear


















**, it is not fixed. I followed instructions on Brother web site and was able to find a piece of paper near the printhead, so I removed it. The printer makes a grinding sound when it tries to print and the same paper jam error returns and can't be cleared. I beleive that the printer repair cost will be more expensive than replacing it with a different printer, and it won't be Brother brand. I probably would not be able or have the tools to do any complicated repair job.





























































Mar 08, 2008 | Computers & Internet

2 Answers

Printer Problem


hi there... our copier in the office is also kyocera... and i also encountered that same problem before.... try to check all areas of your machine especially those that passes the paper... maybe it's still has a piece of paper stuck in it thats' why... that's always the problem of kyocera machine... it is so sensitive...

Feb 28, 2008 | Computers & Internet

1 Answer

After I removed a paper jam, it seems my computer has lost my printer. Now the (IN Use/Memory) keeps flashing. It will only print a blank sheet of paper, because the computer can't find it. It is a...


It appears I lost you in Live Chat, at any rate based on the information you have provided, I can only determine there was a hardware malfunction, possibly caused by the jame and the unit most likely needs to be serviced, sorry I could not be of more help.

Thanks

Feb 27, 2008 | Computers & Internet

1 Answer

I have an HP Photosmart 8050 printer that gives me a paper jam message after each print job


Hi,
i,d suggest that the paper sensor is faulty.
try unplugging your printer, and setting it back up.
alternatively, hold down the paper-jam button if it,s flashing.
mike @ compurepair.

Feb 24, 2008 | Computers & Internet

1 Answer

We just attached the macbook to the hppsc 1350v all in one printer and new print cartridges. When attempting to print, message reads"color print cartridge not compatible with this printer". We know we have...


Hi,

Just to confirm pls:
1. the new print cartridges are original HP inks;
2. you have remove the bright pink tape from the ink cartridges;
3. the black is on the right side and the color is on the left side.

You can try removing both cartridges and clean the gold colored contacts where the pink tape was. Pls do the same to the mate pins in the cartridge holder in the printer.

Try again. If this does not be corrective, you may need to change inks again.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Feb 02, 2008 | Computers & Internet

1 Answer

Canon


You prob have a few small pieces of photo paper jammed in the printer somewhere. Try to take something small that you can push through the printer to make sure there is nothing hidden jamming the printer.

Jan 22, 2008 | Computers & Internet

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