Re: i bought my sansa yesterday and the screen isnt...
Call sandisk tech support at 1-866-726-3474 or email support@SanDisk.com. I know I bought one of these as a refurbished unit and it came with no manual. They were very helpful when I had trouble with mine.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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ugghhh i dont know but i have a question. my computer wont recognize
the sansa fuze? UGGHH i am so mad plz someone help me..... i really
need help... when i plus it into the computer the screen where it shows
'open to vie files' 'play in windows media' and stuff wont work...it
just donesnt come up. its like the USB is not even connected? but it is
and the port is working fine... i tried all of the ports i have? it
just wont work. i even tried dowonlaoding the music store witht he CD
but it still wont work....i am so madd... plz can someone help me in
step by step help? Also i checked online on sansa.com but its like
press and hold the rewind button to go to USB mode and click sumthin
but mine wont ven do anyhting when i keep it pressed... plz help
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
If you tried everything you could then Format the player. It will erase everything and will Very much fix anything wrong with the player. To do That go to start>my computer>Mp3's Drive. Probably a Letter like (F:) or (G:) which ever the mp3's drive is. Then Right Click on the Drive and Click Format. it will ask if you want to format, as it will erase everything. Click yes and perform a "quick format" when done. safely disconnect from the computer and restart. then load the songs. It should work then. Hoppe this worlks. :]
Same thing happened to me... try this...
1) disconnect all cables
2) turn power on (hold menu button until screen lights up)
3) Press "menu"
4) scroll down to "settings"
5) scroll down to "USB"
6) select "MSC" (default is probably auto detect - which I think there's a conflict with)
7) turn power off (holding the menu button down)
8) connect USB to computer and hopefully start loading files
I bought 2 of the 512 models, one didn't work... so I took it back and had to buy a 2gig model... got home and it didn't work! I tried the above for the new one and at least the computer recognizes it! Everything seems to work fine...for now...