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Tom tom is dimming and blanking the screen within about 30 seconds. I can touch the screen and it reappears but does it again

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Tap on: the main screen. Tap on: Change Preference. Tap on: Arrow Keep tapping on the arrow till you reach Preferences 6 of 6 Page. Here you will find Battery saving preference. Tap on it. Tap on: Never dim screen. (I think you selection would be dim screen between instructions at present.). Tap done. On the next screen select : Device stays on when external power is lost. (A green tick mark should appear to verify it is selected.) Tap done.

Posted on May 11, 2010

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1 Answer

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Hello megbert, I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 
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  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


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http://www.tomtom.com/support/support.php?ID=2

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Radioland,
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