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My palm centro fell into some water last night and now none of the buttons are working the touch screen works. What should I do? Can I take off the keypad so I can try to dry it out under there?

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  • Cell Phones Master
  • 641 Answers

Try this..shut the palm off..get a plastic zip lock bag full of dry white rice..put the palm in there and seal it..wait for a few days then open it up..the rice will **** the moisture out of parts.i hope it works..it did for me

Posted on May 13, 2010

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My palm centro fell into some water last night and now none of the buttons are working, the touch screen works. What should I do? Can I take off the keypad so I can try to dry it out under there?


You can try to take the keypad off and see if that works. It sounds like the board that controls your keypad might be ruined. If you can't get it to work take it to a cell phone shop and see what they charge. Be sure to shop around and be sure to tell them you are doing so. They are competitive but also overcharge people when they know they can.

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My palm centro keyboard and other buttons randomly stopped workig


Hello hyuuga4567,

The keyguard feature might be accidentally enabled. To turn off Keyguard, do the following:
• When the screen is off, press the red power button to wake up the screen.
• Press the center (Palm) button to turn off Keyguard.

You can change how quickly Keyguard turns on, or you can disable this feature altogether. To change the Keyguard settings, do the following:
• Press the Home button
• Select System from the category drop-list at the top of the screen
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• Select the Auto-Keyguard pick list, and then do one of the following:
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Power/End when the screen is on.
4 Select Done.

More information about the keyguard feature canbe found in the Palm Centro User's Guide:
http://www.palm.com/us/support/handbooks/centro/centrosprint_ug.pdf

If this solution is helpful please click a thumbs-up rating below.

Have a great day,
martyshaw152

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1 Answer

Phone sceen turns on. fully charged. touch screen works. Phone doesn't turn on. Phone off displays after I have touched the on/off switch.


With the phone screen showing, press the red button at the right-hand side and hold it for about two seconds. The Centro should display a "Welcome" screen, then after a few seconds the phone screen should reappear with the carrier name at the upper left instead of "Phone Off". Each time you press and hold the red button the phone switch on/off..

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Keys on my palm centro won't work!


Some phones have a keypad lock so you dont accidentally hit the buttons if its in your pocket or something. Maybe try to go to settings and see if there is anything like that.

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CANT USE ANY BUTTONS ONLY TOUCH SCREEN


it is toast, yes dropping does it, so does camping, (moisture). if you got the insurance then you are ok just go replace it cheap, and pray tht you can get your data on the new one.

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NONE OF MY BUTTONS ON THE PHONE ARE WORKING...I CAN USE TOUCH SCREEN ONLY


if you have it under warranty, take it to the service center. If at all there is an option of totally shutting down the working of keypad, check that in the user manual. and if not, check out the way to the service centre.

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Pls first hard reset ur phone like this if it doesnt help then go to AT&T it is a possible Touch Panel Failure they will do it Free if u are aunder warranty i think u are

but pls try first RESET here
http://kb.palm.com/wps/portal/kb/na/centro/centro/att/solutions/article/887_en.html#hard

and also see this for New user info

http://kb.palm.com/wps/portal/kb/na/centro/centro/att/solutions/article/45008_en.html

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