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I'm having problems going on the internet and even doing anything on my computer because of this virus that i know nothing about

Posted by Anonymous on

  • Jose Cada
    Jose Cada May 11, 2010

    you said you have virus on you computer. is that right? what basically are you encountering to your computer? could you provide me more information regarding the issue so that i can provide you more help.

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Hi, Try to turn off the pc (you can do force shutdown to turn off the pc) then remove the cables and the battery. Then press & hold the power button for 5 seconds . Then reinsert the cables and battery on the laptop, turn on the pc.

Check if you can access internet . hope this help...

Posted on May 12, 2010

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