Question about Westell Wirespeed VersaLink (A99-327W11-00) Router (A99327W1100)
I have Verizon DSL's Westel 327W. It used to connect fine to my work laptop's VPN when I would bring the laptop home.
Now, while I can still get into the internet and my company's lotus notes (The VPN sign in appears to be fine), I cannot access my company intranet home page and the company shared drives.
There have been no changes to the laptop, it's VPN, or the Westell unit.
Verizon sez since I can get on the internet, it's not a faulty modem.
Mty company IT guy tested the laptop and it's VPN on the company guest network, to be fully independant of the company internal network, and the laptop and VPN works fine. This suggests it is not the laptop or it's VPN.
Help very much appreciated!
It sounds like your company has changed some settings for access into thier local intranet. Your IT guy will have to figure out what's wrong, becuase he would be the one with the knowledge of your companies settings. Perhaps they changed the shared-key, or something in the security settings.
Another note: If you have recently changed/upgraded any installations of firewalls or internet security software, check to make sure it's not blocking any of the IP address or ports you need open to access your company network.
Posted on Mar 28, 2008
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