Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

No reaction Okay, this thing worked swell for up to 3 months now. Yesterday I added some videos, converting takes time so I went to eat for an hour. I came back, it was finished, pulled it out and when I wanted to start it.... nothing Absolutely nothing... black screen I plugged it back in and.... the computer won't recognise it! This is just too weird, anybody know what to do?

Posted by on

  • 1 more comment 
  • Jijan_Dax Mar 29, 2008

    If it was that easy do ya think I'd waste my time posting on it?
    I mean come on, there are at least two posts already giving that solution, anybody know anything else? plz?

  • Craigomyeggo Mar 30, 2008

    I tried turning it on, reseting it, and plugging it in but nothing happened.

  • Jijan_Dax Mar 31, 2008

    thanks, that really helped a lot,... it still doesn't work so I'm pretty convinced now it's a hardware problem. tsjeesj these things break pretty easily, and I've taken such good care of it :O

    I'll be returning it to the store tomorrow for repairs then, thx for helping!


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 236 Answers

If you don't mind losing your music/videos that you stored (not too sure if you do lose your music, but just in case),
find the reset hole on the side of the player, below the power/hold switch, push it with a paper clip or something of that size.

If that doesn't work, wait for the battery to die completely, then charge and turn it back on.

Posted on Mar 28, 2008

  • Dave MacPhee
    Dave MacPhee Mar 29, 2008

    did you try reinstalling the drivers/firmware?

  • Dave MacPhee
    Dave MacPhee Mar 30, 2008

    Ok, after you do a reset: try the cleanup option first, then if that doesn't work, try format.

    1. Press and hold the Play button while powering on your player.

    2. When the player displays the Creative logo, release the Play button.

    It will display the following options:

    Clean Up:

    Scans the player and removes invalid links from its music library.
    Does not affect music files themselves.

    Format (All):

    Caution! Erases all content!
    Save a copy of your player's content before formatting.

    Reload OS/ Firmware :

    Caution! Erases your player's firmware.

    DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.


    Reboots the device.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have the newest iPod touch, and the previous generation as well. One day a month or so ago they both experienced menu issues after a "software update" from Apple when I plugged them into the...

Hi. This was a known issue with that version of the software update. Please try checking for any further updates. If there aren't any, try plugging your device in, clicking on it in iTunes, and playing music and video directly from the device through iTunes.

Mar 13, 2011 | Apple iPod touch

1 Answer

Apple IPOD Video 80GB - Blank Screen

you may need to repaire it.
next time about download and convert videos

You can use Video Download Studio
With it you can:
1: search videos and free music from popular online social media websites like YouTube, Dailymotion, and many others.
2: download music and videos that your are searching for
3: convert these videos/ audios to any format as you like.

You can find it here:

Mar 12, 2010 | Apple iPod MA446LL/A MP3 Player

1 Answer

How Do I put videos on my mp3...(youtube videos...preferably) :]

you can use the converter suggested by philips
You can download this software from the philips support site.
Youtube files to be converted first before converting with philips conversion software

Jul 21, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

No files found

Switch it to MTP or auto mode in settings menu

Mar 27, 2008 | iLO (2 GB) MP3 Player

3 Answers


same thing happened to me it still doesn't work and mine is supposed to hold 500 it only holds 150

Mar 11, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

2 problems with my coby mp3 player

I have the same problem just bought the thing yesterday and it won't charge I downloaded music yesterday and charged it, now it isn't recognized by the computer.

Went thru the whole troubleshooting chart and nothing happened, I did email techsupport but haven't heard anything. I guess I'll take the thing back and get it replaced.

Jan 03, 2008 | Coby MP-C582 MP3 Player

5 Answers

Sylvania smpk2021

well if u got the touch screen sylvania mp3 player (4gb) it tells u in the instruction manual to turn on the mp3 player go to settings and then system and then go to touch calibration ur suppose to do that thing with the crosses 3 times... like it shows u three arrows that u have to touch with the touch screen pen... your suppose to do that before using the mp3 player at all.... but whut im having troubles with is how to put games on to it......?????.......

Dec 16, 2007 | iLO MP3 Player

1 Answer

How do you download videos to the MP3? Is There a cetain way?

First, Install the K-lite Codec Pack, if you haven't already.

Now, take your video you want and encode/re-encode it with your favorite video encoder software. It must be 320 x 240 for it to show up properly on the Onyx. It must be in .avi format and it is a good idea to use MPEG-4 video and MP3 audio with this. It CANNOT be anamorphic (16x9), it MUST be 4:3 output and DO NOT keep the aspect(sp) ratio. Your resulting video when played should look small(ish) and square.

Now load up this:
Select the .avi you made as the input video. Choose an output directory. Where it say "quality", choose "custom".

Choose audio quality as 22k.
Video should be around 30k (I think the "k" means Kbps, I think)
Choose Fullscreen, NOT Full Image.
Choose Landscape.
Framerate should be "same as source"
Image size should be 128 X 160

This should give you 181MB/Hour. You can also choose the 200MB/hour preset, but to tell the truth, I never tried it, I always go custom.

Now hit "convert", wait for it to finish, and you should be left with an .smv file. Load this to the "MVIDEO" folder on your Onyx, and enjoy!


Oct 31, 2007 | Mach Speed TRIO Onyx MP3 Player

1 Answer

Failed Video Transfer

break up movie into smaller files

Oct 27, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
Creative Labs ZEN V Plus MP3 Player Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

604 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides