Question about Jenn-Air SVE47100 Slide-In Electric Kitchen Range
Since Dec. 2003 we have had 3 relay boards replaced, We are wondering if this part has always been defective since our purchase . As of today we have spent $1340.40 for parts and labour. Is there any way we can recoupe our last cost of for the board $293.48 the previous board was installed l6 months...we have in touch with WHIRPOOL without any satisfaction
Yes check your warrenty i think that bd is under a five year warrenty so the installer if he is an authourized service tech for jen air or whirlpool should not have charged you for the part and any new part you bought should have came with a full year warrenty call cust relations not cust service at whirlpool as they are not the same branch
Posted on Mar 28, 2008
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Posted on Jan 02, 2017
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Aug 11, 2015 | Kenmore Kitchen Ranges
most likely the relay board. it's a common problem with this range. most repairs are just replacing the relay board (~ $225 part). getting to the relay board isn't easy, by doable by removing the burners, top plate (special tool for burner rings), insulation, another plate(s) with a lot of screws, right two burner lines, then another small access plate. make sure to mark where the wires go, and of course power off. either a relay goes out or a solider joint pops loose. if you have time, i'll would remove the board and inspect the joints (look for the relay with the wire marked "ba"). its goes to the lower heating element. if you see a bad joint, then re-solider it and try the board. (this worked for me). if it looks good, then look for a burnt relay (or you can test it with 24v).
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