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The dvd drive in my Compaq CQ60 laptop stopped working after a few months. It will no longer play dvds cds or function with any information disks. I want to upgrade from Vista to the W7 os I have the disks but the E drive no longer functions.

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  • 942 Answers

Try to click this program:

start > type run then hit enter
> then type regedit , then click OK
> click the arrow HKEY_LOCAL_MACHINE
> click the arrow SYSTEM
> click the arrow CURRENT_CONTROL_SET
> click the arrow CONTROL
> click the arrow CLASS
> click the folder 4D36E965
uninstall UpperFilters and LowerFilters

restart pc then insert the DVD if it will play......

Posted on May 13, 2010

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Posted on Jan 02, 2017

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to play dvd, a software is necessary. examples are power player. Xync, VLC are a few commonly available players that may play a DVD format, Real is also a good choice.
download any freeware to play DVD. Rest is okay.



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It just wont read somwe dvds


Your dvd drive might be bad, As a computer repair tech e see this is the problem to most bad dvd/cd drives.

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dear sie

computer acer aspire 1360 pc dvd drive dease not book
dvd driver stop working c drive was over laoded and the computer whent in to disk clean and deletelte the driver for the dvd rom i can no longer play cd dvd or use the crw or dvd RW ASPIRE 1360 2.8GHZ
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YUORs garyfifiled@talktalk .net

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Provide a CD/DVD cleaner disc and clean it maybe it help;
I encoutered that problem 3 months ago, the DVD ROM recognized only few DVD disc, other DVD's won't even the windows is freshly installed. The laptop was return back to the store they replace it.

However, in your case; it work fine before so maybe i suggest you to clean your DVD rom using the cleaner, if not work then , scan your computer with a potent antivirus, if this not work also, maybe i recommend to format and reinstall the system,

If all of those are not working maybe its time for you to enjoy the warranty of your laptop if the laptop has a warranty. hope this help.

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If you have used and/or burned a DVD that wasn't tested to work successfully with your DVD-rom then there is the off chance that it ruined the DVD portion of the drive. I have had the same problem myself and unfortunately the only solution is to replace the drive or get an external drive. If your laptop is still under warranty then see what the manufacturer can do for you.

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