Question about HP Compaq nc6320 Notebook

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HP Compaq nc6320 pc notebook issue


I am locked out of my HP Compaq nc6320 pc, The unit powers on no problem, but is not accepting my username and password, if I purchase a new hard drive and upload it will this solve the access issue?

The notebook powers on fine and then you come to the Windows XP Professional, Welcome to Windows and it requests, 'Press Ctrl-Alt-Delete to begin' which I do and then I come to which it then requests me to Log On to Windows, the username and password is not working with the details I entered and I unfortunatly puchased this second hand thinking I was getting a good deal. I would greatly appreciate your feedback on this.

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  • paddystar Mar 28, 2008

    Thank you for your response, but I cannot go beyond the username and password. Hence the reason for wondering if it was just easier purchasing a new hard drive.
    1.) No one changed the username and password, I purchased as it was and the seller gave me the incorrect details and since I had paid cash I didn't have a leg to stand on.
    2.) The file is not corrupted I simply cannot login using the username and password I was given.
    3.) I don't have a network administrator due to the terms of purchase.

    Can you suggest how I should do a repair install or re-install of the operating system on the notebook? I don't really care about loosing data, really just need the computer to work.



2 Answers

Thank you for your response, but this is for installing windows, I am having issues by passing the security code that is installed on the system. Any other ideas as to how to by pass with initial setup?

Posted on Mar 29, 2008

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  • 44 Answers

it seems that its a not a problem with your hard disk at it load on to the windows succesfully. Chances are any one of these :-
1. Some one might have changed the user name or password.
2. The file that holds the password might be corrupted.
3.If you are using a network based login, ask your administrator for assistance.

The better solution is to Repair install or Re-Install the operating system...
( U might Lose your Data while doing it but not all the time)

Posted on Mar 28, 2008

  • Vignesh Karthik Mar 28, 2008

    Hello Again,

    Just follow the instruction on the screen and your computer will be up and running in no time...

    Kindly give a feed back to Improve my statistics and to see If it was helpful for you...

    Thanks and Regards



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Paddy it seems windows login problem, may be you are not using correct user name or/and password or may be your password profile got currupted.

Anyway in your case as you have purchased it second hand, then you don't had have any specific program or file on the hard disk. So you can easily format your lap and installed new XP or Vista as per your requirement. It will solve your problem. But you should must have the device drivers to work and installed properly.

Yes if you will use new hard drive then you can install, but same things will be required as per above. So I will recommend you to install on same HDD don't buy new one.

If any problem, Just Ask me


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