Question about SanDisk Sansa MP3 Player

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My Sansa Sandisk Express will not power down and will not allow me to clear the Sandisk screen in order to use the device. What is the problem?

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  • gregharrell Mar 28, 2008

    Press and hold the select button while pressing the volume up button until the Sandisk clears in the screen.

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Mar 28, 2008

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1 Answer

When i turn on my sansa e260 and show the sandisk logo, it restart showing the logo over and over without going to the main menu, how do i fix it ?


Hi, welcome to fixya!

You need to reset your sansa for it to be in order again.

Learn how to reset the your various San Disk models;

Resetting a Sansa Fuze+, Clip+, c200, e200, or e200R player:

1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Resetting a Sansa View, Fuze, or Clip player:

1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

Resetting a Sansa Express player:

NOTE: The device can be either ON of OFF.

1. Press-and-hold the Volume Up (+) and Select buttons simultaneously for approximately 20 seconds.
2. Release the buttons.

If resetting doesn't solve the problem, please let me know for more assistance.

Good luck.

Nov 03, 2011 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa express won't turn on


Normal 0 Press and hold the Volume Up (+) and Select buttons at the same time for about 20 seconds
Make sure that the player is charged up.

Try to power reset the device by pressing and holding the center and volume up button at the same time, while connecting it to the PC.

If power reset fails, charge the device for at least two and a half hours. The computer should not be in sleep or hibernation state while charging.

You may need to update firmware.

Feb 07, 2010 | SanDisk Sansa MP3 Player

1 Answer

Sandisk Express will not turn on.


Ensure that the player has been charged.

Try to power reset the device by simultaneously pressing and holding the center and volume up button, while connecting it to the PC.

If power reset fails, charge the device for at least two and a half hours. The computer should not be in sleep or hibernation state while charging.

Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

Jan 14, 2010 | SanDisk Sansa MP3 Player

1 Answer

Dear sir i am using sansa express 1gb .its not working at all.when i switch on the player it shows "sansa" for 2 min ,then it disappears.after that i wnt be able to open it.but my computer is dtecting when...


There is online support for Sansa Express. When searching for Answers on the topic "express" it gives next list:
http://kb.sandisk.com/app/answers/list/kw/express/r_id/101834


Going to item 13 "Sansa player not recognized by the computer":
http://kb.sandisk.com/app/answers/detail/a_id/42

When the player is brand new, click on the link in the opened page in the page top or use next direct link:
http://kb.sandisk.com/app/answers/detail/a_id/42#brandnew

Else follow up the instructions as described in item 13.

Sansa Express user guide

If more help is needed just post a comment.

Sep 24, 2009 | SanDisk Sansa MP3 Player

1 Answer

Sansa Express mp3 locked. How to unlock n access the mp3 player?


Hello,

On your Sansa mp3 player there is a little switch that should slide that has an icon of a locked padlock on one end and an open padlock on the other, slide it to the open padlock side and try to power it on.

May 30, 2009 | SanDisk Sansa MP3 Player

1 Answer

SanDisk sansa 1 GB


This page is going to help you
http://www.sansa.com/support/sansa_view/faqs

Choose option one :
01. Sansa player freezes on the “Refreshing Database” screen STEP 1 – Reset the device
  1. Slide the Power switch up and hold it for approximately 20 seconds.
  2. Release the Power switch once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater.
If this article did not resolve your issue, please contact us at support@sansa.com.
follow the instructions and this should fix your problem

Nov 03, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Frozen sansa


Hold down the power button for fifteen seconds. Wait ten seconds before turning the device on again to let the RAM clear out.

May 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa wont work


Once you have it in recovery mode, create a file called "sansa.fmt" and put in on "16mb" (Which is what your sansa shows up as in My Computer when it is in recovery mode). Once you have put the file on the "16mb" disconnect the cable and allow the device to restart unlocking it before it boots back up.

Jan 09, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Drivers of sandisk sansa c250


Solution:

1. Open the start menu and right click on My Computer 2. Click on properties 3. Locate and click on the "Hardware" Tab of the system properties window that pops up 4. Find the button that says "Device Manager" 5. When you do this, another window will pop up with a list of all of the hardware installed inside of your computer, you should see the Sansa Express somewhere in this list with the yellow exclamation mark. 6. Right-Click on the Sansa Express and click on "Update Driver" 7. When the next window opens up, instead of allowing it to search automatically, click on "Install from a list or a specific location (Advanced)" and click next 8. On the next window, click on the last option "Don't search, I will choose the driver to install" and click next 9. When I did this, it had two options listed. MTP Device and USB Mass Storage Device. If you see these options highlight the USB Mass Storage Device and click next. It should install Immediately!! I sincerely hope this helps anyone, I searched and searched on line for an answer, and I couldn't come up with anything. I fiddled around with it for a long time.

Try it... kiran.venkatesh@yahoo.com

Dec 26, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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