Question about HP ScanJet 2400 Flatbed Scanner

1 Answer

My scanner used to work fine with win xp but now won't work with win 7 64 bit. troubleshooter says "driver not installed"... HP Support site has a basic driver for download but when I run it I get a pop-up saying "file is corrupted" I have emailed HP Support but they keep saying download the file again. I have been trying multiple times for 3 days now. I need the device driver badly. HELP

Posted by on

  • bames24 May 11, 2010

    the link from CNET just brought me back to the HP support site which didn't help much in the first place. I already have the imaging software. I need the device driver. The software runs just fine but it says "scanner not connected"... Device Manager sees the scanner but says it needs the driver to be installed. I am sorry but your link didn't help and the file on that link is over 200MB in size.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 148 Answers

Try this site cnet download
It is the drivers and software download.

If you are satisfied with my answer, be sure to click on the "Thumbs-Up". If you have further questions, please feel free to ask them. Thanks for using our service!

Posted on May 11, 2010

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Plustek Optipro 9636T - working under Windows 7.


If you scanner only has Win XP drivers, then you have only two choices as those drivers wont work on WIN 7. One is to buy a new scanner, as you have already suggested. The other is to create a virtual machine, load WIN XP onto it, and then install the scanner drivers on the virtual machine. This should work fine as I do it for a piece of software that only works on WIN XP, however it is a bit of a inconvenience to use.

Aug 20, 2017 | Plustek OpticPro 9636T Flatbed Scanner

2 Answers

Drivers HP scanjet 4400c for windows 7


This worked for me:
Do NOT connect scanner before these first few steps
1. Download & save win xp drivers from HP website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=28447&prodTypeId=15179&prodSeriesId=28441&swLang=8&taskId=135&swEnvOID=228
The 63.4mb file is the only one you'll need
2. Right-click on the saved file and go to its properties. Under the compatibility tab, set the file to run with win xp service pack 3. Apply changes and close properties dialogue.
3. Right click on the same file and choose 'run as administrator'. Accept any windows prompts that may appear and let the program & drivers install.
4. Once the software has finished installing, connect the scanner to your computer (via USB) and turn the scanner on.
5. Restart the computer without unplugging or turning the scanner off.
6. Your scanner should now work fine with the HP Precisionscan Pro utility.

Oct 31, 2011 | HP Scanjet 4400c Flatbed Scanner

5 Answers

Hi, I need a driver for may HP ScanJet 2200C to work with Win7 64bit, is there any? Regards,


You can find drivers for HP 2200C Scanjet scanner for Win 7 and 8 from www.hamrick.com. Its working with watermark in free edition otherwise you have to buy the licence.
Regards
Mukesh

Sep 24, 2011 | HP ScanJet 2200C Flatbed Scanner

1 Answer

System won't recognize downloaded driver, I have installed an update provided on HP's site, but it still won't work. trying to install on a windows 7 computer. had installed it earlier on a...


When downloading a printer driver from HP you will need to ensure that you are selecting the correct OS (eg. Windows 7) and the appropriate version (eg. 64 or 32 bit operating system). These drivers are different and using one on the other will not work.
Windows XP drivers also will not work properly in a Windows 7 environment and the majority of Windows XP drivers are 32-Bit.

Sep 06, 2011 | Office Equipment & Supplies

1 Answer

I have a microtek i320 scanner I used with win XP Since upgrading to Win 7 it no longer works. How can I upgrade my driver? Can I buy the proper driver without buying a whole new scanner?


This scanner should work with the XP 32-bit driver. The driver is here: http://support.microtek.com/knowledgebase_1/kbdtl.phtml?request=KB-00106SW . See the link for other scanners. Unplug the data cable, uninstall the scanner if it has a yellow triangle with an exclamation point, then install the driver. After installation, connect the data cable.

The support site for this scanner is here: http://support.microtek.com/product_dtl_2.phtml?prod_id=34 . This information is given in the Knowledge Base section if the other link doesn't work.

I know this will work with Win7 32-bit. I'm not sure about the 64-bit version. If the 64-bit version doesn't work with the above driver, you can either replace the scanner, use it with another computer with an older version of Windows, run a dual boot system with an older version of Windows and install the scanner only on that system, or run a virtual computer with an older version of Windows.

If you have Win7 Pro or Ultimate, you can do the virtual computer for free. Download and install Microsoft's Virtual PC and XP mode. Install the scanner in XP mode as you would on any XP computer. The only restriction is that the files may need to be saved to external media to share them between the two computers.

All other options will require a licensed version of the older Windows OS. (Virtual computer packages include VMWare and Parallels in addition to Virtual PC.)

I hope this helps.

Cindy Wells
(I have an older scanner that runs nicely with Win7 32-bit.)

Jan 18, 2011 | Microtek ScanMaker i320 Flatbed Scanner

2 Answers

Anyone found driver for WINDOWW 7 & HP scanjet 4470c yet?


The only ways to get scanner 4470c run under W7 are these 3 options :
1° solution one : make sure driver XP ( yes XP ) is correctly installed . Download and install FreeKapture from http://download.cnet.com/FreeKapture/3000-2094_4-10711598.html . Load FreeKapture , clic on Scan and select WIA-Hewlertt-Packard . Scanner will work fine in this mode but if you choose PrecisionScan Pro , program will hang .
In any case , no slides or negative scans possible but the rest works .
2° solution two : if you have XP install disc , you can install a virtual version of XP on your HDD ( http://www.vmware.com/products/player/ )
3° solution three : if you still have XP install disc , partition your HDD and install XP on the new one (http://www.partitionwizard.com/free-partition-manager.html ).
Don't wait for HP to produce compatible drivers for this unit , it's useless . Regards .
Fanaudi .

Feb 26, 2010 | HP Scanjet 4470c Flatbed Scanner

2 Answers

Scanjet 5470c with WIndows 7?


better download the latest driver for your scanner from the hp's website and while selecting the new driver you have to specify that you are using windows 7 and also specify if it is 32 bit or 64 bit you will get the driver , install it and connect the scanner it will work ..... thats all....

Feb 04, 2010 | HP Scanjet 5470c Flatbed Scanner

1 Answer

How to instal Mustek cu 600 scanner with win xp


there is not drivers or software made for Windows XP.
however, you can use the win98 or WinME software. as long as the Windows Xp is running at 32 bits. I have done that with HP flat bed scaner.
don't worry about the non-certified software with MS.

Oct 31, 2008 | Mustek Plug-n-Scan 600 Flatbed Scanner

Not finding what you are looking for?
HP ScanJet 2400 Flatbed Scanner Logo

102 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...