Question about Cell Phones

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My E71I Dual Band GSM Mobile Phone SN: E710109 214836 and IME:354578031151654 can't access my the sim but every other thing is working.

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  • buba_monday May 11, 2010

    What i mean is that: the phone keeps on dipslaying insert SIM1 and 2. But every thing is working and the code is not lucked.

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2 Answers

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  • Master
  • 821 Answers

Hello,this is an unlock problem,all you need to do is just to contact your service provider so as for them to help you unlock it.it is free off charge.you can as well visit an authorized repairer on mobile phones to help you with the unlock.
wish you good luck,

take care.

Posted on May 11, 2010

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  • Cell Phones Master
  • 19,396 Answers

Hi.

The question is not clear

If the phone is working, you can call and access menus, but you cannot access SIM special feature, that may happen when one of the the SIM cards is not the one originally provided with the phone, or there is only one SIM installed.

If the SIM is locked with PIN or PUK, then you will need to call SIM card provider to unlock the phone. See:What is the Puk code?

If you cannot access one of the SIM cards, the card may be defective, or the phone may not be unlocked to this SIM. Test using different cards.

If you need to unlock the phone online, use the service here:Unlock Code ($3 fee required)

Regards.

Posted on May 11, 2010

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