Question about HP Deskjet 3845 InkJet Printer

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My HP 3845 lately prints grey instead of black, in 'Normal' as well as in 'Best' modes. Any idea why this could be?

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Go to Control panel
select printers
right click on your printer
select PRINTING PREFERENCES
Then on the next new window that opens up (the tab should default to PAPER/QUALITY) click on the LAST tab COLOR
Here you can see if maybe somehow your PRINT IN GRAYSCALE box is checked-uncheck it to correct your problem-click on OK at bottom to save the setting

Reply back if this does not correct it.

Hope this helps.


Posted on May 11, 2010

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Posted on Jan 02, 2017

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I only use refill HP inks. When the cartridge prints gray instead of sharp black it means the ink well is clogged. Yes, that can happen on a new cartridge. Sometimes it happens when they put too much ink in the cartridge, or even heat can make it not work. Also streaking black lines is the problem of the ink not coming out properly. Easiest thing to do is go to a refill station like Cartridge World and have them test it or clean it out. You can also make sure the printer, not the cartridge is clean. Ink builds up an pools. Get some Q-Tips and clean up all that spilled ink. Sometimes in the software it says you can clean the print head, do that too.

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