Question about Magicard Tango +L Printer
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Posted on Jan 02, 2017
SOURCE: MagiCard Tango 2 Badge Printer
This is very a very common problem!
Fortunately, it's really easy to fix too;
Go to your 'Printers & Faxes' folder. Right-click on 'Magicard Printer Series'.
Select 'Properties'. Click on the 'Device Settings' tab.
Select the correct printer model in the drop-down list (Tango 2);
I suspect you currently have 'Tango' selected.
I hope this helps.
With Best Regards,
Posted on Nov 23, 2008
SOURCE: my Magicard tango 2 is Locked
The printer will say 'Locked' if someone has removed a custom HoloKote key from the slot in the front of the printer. Have you ever had a custom key fitted to this slot?
First of all, make sure you have the very latest version of firmware installed in your printer. You can find this here;
Just enter your printer's serial number in the QuickSearch box.
If after updating the firmware, the printer is still saying it is locked, download and install the Magicard Support Utility (available from the same site. Run the Support Utility and select the 'Query Printer' tab.
Then press the query button. You can then save the result of this query as a text file. You can paste this into your reply. This may give a hint as to what the problem is.
With Best Regards,
Posted on Jul 29, 2009
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