Question about Philips FWC399 CD Shelf System

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My fwc399 will not play the disc it will go through the 3 and say no disc, then it will not open to get the disc out, then out of the blue it will play, i really love this hi fi and would love to be able to play it first go any help would be appreciated. r.g.

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  • Rose Lyons May 16, 2010

    Tks but I think I should have added, that when I press certain buttons like open it will keep changing to next disc its like the computer inside has gone all haywire.So haven't tried cleaning the laser yet in case its something else and might just have to buy a new one. r.g.

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Try using a cd cleaner set, a wet one is better. Follow the instructions on the set. The main idea is to put one drip of the ingluded at the set liquid (usually isopropylic alchool) at a specific place (like small brush) on the disk surface and play this disk. That way the "brush" will clean up the laser lens and after that the cd player will be able to read the disks. BE CAREFULL not to put too much liquid on the "brush". In case you can, use a Q-tip with isopropylic alchool to clean up the cd lens manually.

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direct FixYa link: http://www.fixya.com/users/technical114

Posted on May 11, 2010

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