Question about Canon MX300 Office All-In-One Printer

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My canon MX300 doesn't feed the paper correctly. Sometimes it only copy-prints some of the original and it seems to chew the paper as it feeds. Joan

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Pls folow the following troublshooting of the this link step by step and other options as well
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=15601#SupportDetailAct

Posted on May 11, 2010

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I removed a jammed sheet of paper through the front opening, Had to pull real hard. Since then, when printing or copying, printer feeds up to 4 extra sheet with each printed page. I suspect some piece of...


Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


Issue: More than one sheet of paper feeds while printing


Solution: Clean the paper feed rollers using the MX300 operator panel

sikaku.gif Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

2. Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the l_mark_s.jpg or r_mark_s.jpg button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

Dec 25, 2010 | Canon MX300 Office All-In-One Printer

1 Answer

Morning, Im working with a Canon All-In-One Inkjet MX300 printer. It is not allowing me to print as it keeps telling me I do not have paper loaded in the printer. I have turned it off, and back on. Even...


Hi....hard time with your Canon... It possible you have a paper jam inside you unit.. at the back you will see a endle in both side take off the tray and look for paper jam., also check where you feed the paper if you don't have anything like paper clip pencil jam it inside the feeder

Oct 16, 2010 | Canon MX300 Office All-In-One Printer

1 Answer

Double printing on pixma mp470


Double printing or double feed??. Double printing means document printed in 2 copies. Double feed means printer feed double paper in one moment. For double printing,please check number of copy of document in printing preference properties.
Double feed occurs when pickup roller fails to pick the paper correctly. It's usually caused by shaft of paper pick up roller which is broken. You should replace drive assembly (include pick up roller) in this case

May 13, 2010 | Canon PIXMA MP470 All-in-One Printer

1 Answer

I cannot figure out how to load the paper in my new canon mx300 printer. I put the stack of paper in the back of the printer, but none of the sheets will feed through. Any suggestions?


Hi,I assume you gave a print command from PC but printer did not print?
Did you try to make a "copy" of something ? as photocopier function. thru the command keys on the printer..
Please give me more detail then I can give more solutions..Regards

Jan 26, 2010 | Canon MX300 Office All-In-One Printer

1 Answer

Canon MX310 keeps not printing and message comes up paper jam sometimes nothing happens sometimes startes to take paper then stops sometimes just feeds through without printing , there seems to be no real...


Have you ever tried printing sticky labels in the thing? You have to be careful with those because sometimes a piece will come off and stick in the corner of your printer. If you don't have long surgical tweezers to pull it out, you could be looking at an expensive repair. Also check your manual. There are two places the paper can jam in. You might have checked only one. I have a different Canon model but on mine I also have to make sure the correct light is on. Is the light for feeding from the back on, or the light from feeding on the front? If you have the same light, press it again to change the place where it will feed from.

Make sure your paper isn't curled or that you're using paper that's too thick also.

Can't answer more because I don't know what program you are using to try to print.

Sep 24, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon Pixma mx300 printer has paper jam message.


Canon Pixma MX300

- new cartrige for Black ink
- can scan
- can photocopy documents
BUT can't print documents from my MacBook eventhough the paper feeds and goes out at the other side

Aug 10, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Canon mx300 printer feeder pulls unevenly causing paper jam


the left side of the printer pulls the paper causing the printer to jam when trying to print

Apr 03, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Copy of documents misaligned vertically on Canon Imagerunner 3045


Hello sir; When you feed originals in portrait, the paper tray have to set by portrait direction too.

Mar 30, 2009 | Canon Office Equipment & Supplies

1 Answer

Feed problems cannon pixma MP220


I would remove and reinstall the driver to see if that will correct the single copy problem.
On paper: low cost paper generally has a high wood fiber content making the surface rougher than that of better paper stock and more likely to 'stick' together. With any kind of paper, it is useful to fan the stack before placing it into the feed tray or cassette. Sometimes the edges are not sheered cleanly which can also cause them to tend to stay together. Fanning helps overcome this too.

Jan 17, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

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