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In contacts.....my number is my old phone number, how do I change it?

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Go to contacts. Go to my number. Press 'options' and then 'edit number'. Change the number by using the number keys. Save it once finished.

Posted on May 11, 2010

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Posted on Jan 02, 2017

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The device needs a hard-reset to refresh reset expectations back to factory defaults, so make sure you have all your data backed up (contacts, music, pictures, video, etc).

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Explain to technical support that your "phone info" displays your old # and is not recognizing your new #. This process can be very easy to fix. Call this number 1-877-345-7895. Hope this helps.

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