Question about Sony Handycam DCR-TRV19 Mini DV Digital Camcorder

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Sony DCR-TRV250E. I have not used the Handycam for 12 months nd now when I turn it on and look through the viewfinder or use the screen there is no image the screen just goes blank and the viewfinder likewise. It is just as though I did not remove the lense cap. Bob Smith

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  • Master
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Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record.
NOTES:

  • Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
  • It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
  1. Ensure the lens cap on the front of the camcorder has been removed.
  2. Ensure a fully-charged battery is inserted in the camcorder.
  3. Ensure the STANDBY/LOCK switch is set to the STANDBY position.
  4. Turn on the camcorder and set it to the CAMERA mode.
  5. Look to see if an image can be seen in the viewfinder or LCD.
  6. IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
  7. If the issue is not resolved, reset the camcorder to factory specifications.
NOTE: If the issue is still unresolved after completing the troubleshooting steps, service may be required.

Posted on Mar 28, 2008

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  • Sony Master
  • 13,433 Answers

Was the problem the lense cap, or you do still need assistance?

Posted on Mar 28, 2008

  • Ekse Mar 28, 2008

    you removed the lens cap and it started to work or do you still have a problem with the camcorder?

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