Question about Office Equipment & Supplies
Please refer this
The message "Unable to -" ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" ) is a general message and may appear for different reasons.
To clear the message, you need to disconnect the Brother machine from the power outlet to check the machine.
and go to folowing link to sort out your issue
Posted on May 11, 2010
Error 4F means your printhead is bad, mostly due to bad quality ink.
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.
This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.
You'd be surprised how this fixes inoperable MFCc's--TRY THIS FIRST!
content.etilize.com/User-Manual/1010046024.pdf - United States
OK first link above, service manual, to troubleshoot that error, above that is a user manual so you can operate it, above that are two DIY sites that directly address your problem.
Posted on May 11, 2010
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Posted on Jan 02, 2017
The service manual says it could possibly be a bad Main Board or a power supply problem, but it always turns out to be a broken printhead. If it's under warranty (one year) get to an authorized service center and Brother will cover all the costs except your time and gas. If it's just past warranty, call Brother's customer support and beg. Sometimes they issue work orders for warranty service on machines that are past their warranty.
If it's out of warranty, I'd recommend giving up on it. The parts are expensive, it's time-consuming (expensive), and you can buy a replacement machine pretty cheaply. www.BrotherMall.com lists refurbished, more advanced machines for $90.
Posted on Sep 20, 2010
- Machine off
- Switch on the machine while holding down the "menu"button until all the leds are flashing on/off. Now you are in "maintenance" mode.
- press 80
- press the "mono start" button several times until you see "purge: xxxx"
- press "2783" in order to reset the purge counter. You will see: "purge:0000"
- press the "stop" button.
- press "99" to exit the maintenance mode.
Posted on Jul 22, 2012
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