Question about Brother DCP 165C Compact Color Inkjet Multifunction Printer

1 Answer

Black Print Problem



I have a Brother DCP-165C.The BLACK printout has suddenly become foggy. I have gone through the cleaning procedure several times without any success. Colours are okay.
Graham.

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  • 493 Answers

Hi,

Please check the black ink volume. If the black ink is not empty do the followings again:

If you tried the cleaning procedures by print menu,try it 3 times more, for only black cartridge selecting from the menu.

Then you can try checking the print aligment procedures. (Click here to download the manual.)

Print test page.

If the black ink level is very low then you should replace the black ink cartridges to solve your problem :)


Hope this helps.

Posted on May 20, 2010

  • g_robo May 20, 2010

    Dear ioktay,



    Going through the cleaning procedure 3 times has certainly helped, still not perfect, but better.



    Thanks for the tip.



    Graham

  • Ibrahim OKTAY
    Ibrahim OKTAY May 20, 2010

    You're welcome.



    Sometimes holding the cartridge over a water vapor (steam) for a short time and wipe it off with a soft, dry, lint-free cloth helps to clean the dried ink on the print head. But you must be very careful not to damage the print head.



    I did it with my Epson printer once and solved my print problem but I am not sure if it is applicable for your printer or not. This is for your info.





    You may try replacing with another black cartridge. If it prints well then you may think that your current black cartridge makes problem. Then you may try the solution which I did.





    Best wishes.

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1 Answer

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Description of Problem 100000016244
Can I print using only the black ink cartridge when any of the color cartridges are empty? Grayscale

Description of Solution 200000023550
To view information and instructions with graphics please go to the website listed below:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002400/000061/faq002461_001.html?reg=us&c=us&lang=en&prod=mfc6490cw_all

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Please select new cartridge only if you are inserting a new cartridge or fully refilled cartridge. Otherwise use old cartridge option. Brother printer has a mechanical sensor and not the electronic chip in the ink cartridges.
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1 Answer

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