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Have Modem need to reset password - Computers & Internet

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  • Patrick Michaels
    Patrick Michaels May 11, 2010

    a password for a modem? that's unusual..what kind of modem?

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If you don't have any special settings (port forwarding, ect) just set the modem back to factory defaults by go to or look in the back or bottom *depending on the brand of modem* is a tiny hole - you will need a straighted paper clip (or a cake tester) to push and hold **while modem is on and plugged in** for about 30-60 seconds. THat should put the modem back to factory defaults, that will be the factory user name and password that comes with the modem. For example Linksys is always admin (user name) and admin (password).

Hope this helps.

Posted on Mar 28, 2008

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You need to hard reset your modem. By doing that, unplug the modem from the power outlet. Look at the back of the modem, you will see there a small red button. You need to press that button. You need to get a pin or pen to press that reset button. Press the reset button for 5 mins. Monitor the power light. It will change to orange light and it will restart. Once it restarted, you can release the reset button and wait for the lights to come up. Since you did the hard reset. You need to configure the modem with your username and password from your ISP.
You need to access the gui or firmware of your modem. If it ask for username and password. This is the time you need to contact your ISP. They will help you to configure the modem. Once they provided you the username and password ofr your modem. Write it down so you will have a copy and in case it happen again you know what to do. Username and password for the modem is different from the username and password for your internet. You also need to enter the username and password for the internet so you can use the internet. If you get a red light for the internet, that means the username and password is incorrect.
If this didnt work. You need to replace your modem.

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You need to hard reset the modem first. By doing that, look at the back of the modem then look for red button. Get a pen or something pointed that will fit on the red button. Press the reset button of 30 seconds then you will see that the power light will change to orange light. If every light is already disable. You can access the firmware of your modem. username: admin
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You need to hard reset your modem. By doing that, unplug the modem from the power outlet. Look at the back of the modem, you will see there a small red button. You need to press that button. You need to get a pin or pen to press that reset button. Press the reset button for 5 mins. Monitor the power light. It will change to orange light and it will restart. Once it restarted, you can release the reset button and wait for the lights to come up. Since you did the hard reset. You need to configure the modem with your username and password from your ISP.
You need to access the gui or firmware of your modem. If it ask for username and password. This is the time you need to contact your ISP. They will help you to configure the modem. Once they provided you the username and password ofr your modem. Write it down so you will have a copy and in case it happen again you know what to do. Username and password for the modem is different from the username and password for your internet. You also need to enter the username and password for the internet so you can use the internet. If you get a red light for the internet, that means the username and password is incorrect.
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You need to hard reset your modem. By doing that, unplug the modem from the power outlet. Look at the back of the modem, you will see there a small red button. You need to press that button. You need to get a pin or pen to press that reset button. Press the reset button for 5 mins. Monitor the power light. It will change to orange light and it will restart. Once it restarted, you can release the reset button and wait for the lights to come up. Since you did the hard reset. You need to configure the modem with your username and password from your ISP.
You need to access the gui or firmware of your modem. If it ask for username and password. This is the time you need to contact your ISP. They will help you to configure the modem. Once they provided you the username and password ofr your modem. Write it down so you will have a copy and in case it happen again you know what to do. Username and password for the modem is different from the username and password for your internet. You also need to enter the username and password for the internet so you can use the internet. If you get a red light for the internet, that means the username and password is incorrect.
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You need to hard reset the modem. By doing that, unplug the modem from the power outlet. Look at the back of the modem, you will see there a small red button. You need to press that button. You need to get a pin or pen to press that reset button. Press the reset button for 5 mins. Monitor the power light. It will change to orange light and it will restart. Once it restarted, you can release the reset button and wait for the lights to come up. Since you did the hard reset. You need to configure the modem with your username and password from your ISP.

You need to access the gui or firmware of your modem. If it ask for username and password. This is the time you need to contact your ISP. They will help you to configure the modem. Once they provided you the username and password ofr your modem. Write it down so you will have a copy and in case it happen again you know what to do. Username and password for the modem is different from the username and password for your internet. You also need to enter the username and password for the internet so you can use the internet. If you get a red light for the internet, that means the username and password is incorrect.

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You need to connect the modem to your computer via the cat-5 cable.
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If you need the manual, you can download it at:
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Please rate this solution. Thanks.

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1 Answer

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You need to hard reset the modem. By doing that, unplug the modem from the power outlet. Look at the back of the modem, you will see there a small red button. You need to press that button. You need to get a pin or pen to press that reset button. Press the reset button for 5 mins. Monitor the power light. It will change to orange light and it will restart. Once it restarted, you can release the reset button and wait for the lights to come up. Since you did the hard reset. You need to configure the modem with your username and password from your ISP.
You need to access the gui or firmware of your modem. If it ask for username and password. This is the time you need to contact your ISP. They will help you to configure the modem. Once they provided you the username and password ofr your modem. Write it down so you will have a copy and in case it happen again you know what to do. Username and password for the modem is different from the username and password for your internet. You also need to enter the username and password for the internet so you can use the internet. If you get a red light for the internet, that means the username and password is incorrect.

If this didnt work. You need to replace your modem.

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Default password for most of the modem is "admin"
If it doesn't help, then it will be mentioned in your modem user manual. For resetting your modem, you can use the hardware reset switch also. You can reset using that by inserting a small pin/needle into the hole located somewhere behind the modem.

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To remove all the settings of the used modem router, most modem has a reset button and need a paper clip end to press it. If you want to reset the modem to factory default, most likely you:
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  2. this is most common practise in programming the modem chips.
If that doesn't do, try:
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  2. press and hold the reset button
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  4. wait for about 5 seconds then release reset button
If still not able to reset it to factory default, ring the manufacturer's Tech support and get them to help you "reset the modem to factory default".
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