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I am having problems getting onto the internet

I have windows xp and mozilla firefox.I have to reinstal firefox every time
I want to get onto the internet,when I am playing games on facebook
the games are very slow and I get the message that firefox is not
responding, how can I fix this problem ???

Posted by on

  • powell139 May 11, 2010

    have now sorted out the problem with your help,many
    thanks. jeff

  • powell139 May 11, 2010

    I thought your remedy had rectified my problem but it hasn't and I am back were I was in the begining
    and out of pocket.


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Powell139

If you are going through Add & Remove Programs to uninstall Firefox then you are not getting a clean uninstall. You will need to use the manual uninstall program to do this. The link below will walk you through uninstalling Firefox. After you uninstall Firefox reboot and reinstall Firefox. This should fix your problem.

http://www.fixya.com/support/r4215290-manually_uninstall_mozilla_firefox

Issken
http://www.fixya.com/users/issken

Posted on May 11, 2010

  • Will Hartford
    Will Hartford May 11, 2010

    powell139



    Sorry to hear that this did not fully fix your problem. Let me know exactly what is happening, this will better help me see what is going on.

    Issken
    http://www.fixya.com/users/issken

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Certain Firefox problems can be solved by performing a Clean reinstall. (XPCOM problems require a reinstall) This means you remove Firefox program files (not any bookmarks etc. in your profile folder) and then reinstall Firefox. Please follow these steps:
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satish_ya805

If you are having trouble with Firefox working properly alot of times all you need to do is just do a manual uninstall and reinstall of Firefox. The link below will help you do this.

http://www.fixya.com/support/r4215290-manually_uninstall_mozilla_firefox

Let know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

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