Question about iLO (2 GB) MP3 Player

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Locked Memorex USB 2.0 256MB Port

I have a USB port with some important information on it and suddently it became locked. When I place it in the computor and run an analysis on it. I am told that the Port is working properly yet the port is locked. Unfortunately I have an important school paper on this port and I need it. I took the port to curcuit city and I am was told that I will need to pay $200-600.00 in order to get this port unlocked. I am a college student and I do not have that kind of money. I really need this port unlocked. Can you please help me. Kim

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USB isn't locked - the player's hold/lock switch is engaged

Posted on Jul 05, 2008

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As you have described that your Memorex Ultra Traveldrive re-appears repeatedly, indicates that the communication between your computer and your external hard drive is intermittent. The FAT32 format does not produce these types of issues. What we can do first is identify what causes the problem.

Assuming that the hard drive in your Memorex Ultra Traveldrive is in good shape:

Troubleshooting Method #1. Try connecting your Memorex Ultra Traveldrive into another USB port. If the problem persists, use another USB cable for your external hard drive. If the problem still persists, you will have to replace the external casing of your external hard drive. If your external hard drive works with the other USB port perfectly, most likely, the USB port where you originally plug into of your Windows XP machine needs to be checked. That USB port might need some repairing.

Troubleshooting Method #2. Try connecting the external hard drive into another computer and perform the same troubleshooting as Method #1. If your external hard drive works with other computers perfectly, most likely, the USB port where you originally plug into of your Windows XP machine needs to be checked. The USB port might need some repairing.

If the problem only occurs with your Windows XP machine, assuming all USB ports are in good shape, your Windows XP needs to be checked for some software issues.


I hope this works for you. Kindly reply/comment for further assistance. Good Luck!


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This product has a 90 day warranty from the purchase date. You can try taking it back to the store or contacting Memorex at 1-877-363-6673.

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OK, they're wrong. The USB port isn't locked - the player is locked. Find the lock or hold switch on the side of the player and set it to OFF - see manual for details (BTW, if you have the manual or a link to the manual, post it here - we've been trying for months to get one).

Jul 04, 2008 | iLO (2 GB) MP3 Player

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