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I am getting DATA Protection Virus to purchase their BS software, amd Keylogger and Network intrusion a messages. I already tried Malwarebytes, spyware doctor and have trend micro anti virus and have been scanning with all three,still wont remove this how can this threat be removed ium using windows 7? Thanks

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  • yan dikshteyn May 11, 2010

    No these are the full licensed versions

  • yan dikshteyn May 11, 2010

    sounds good but its my new gateway laptop with windows 7, i cant just attach the hd to anoother lapop,what if i reinstal XP from zero. Because everything i tried isnt working and your right my virus ,spyware and malware isnt removing it either, had another tech telling me i dont have full versions just the trials, wish it was that easy.. so what else is option beside removing the hd for a scan

  • yan dikshteyn May 12, 2010

    awesome thank you

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Yannii33

It sounds like you may have gotten the new nasty bug that is going around. I had a customer that got it on there Vista computer. The part that is nasty about it is that it blocks you from accessing and updating your Anti-Virus software on your computer.

So in this case what you will need to do is pull the hard drive from the computer and connect it to another computer to scan the hard drive. When you do this the infected computer is not active so you are able to properly remove the virus from the computer. Note this is how I clean the viruses off all the infected computer that come into my shop.

Note even when you do this the infection could be bad enough that you will have to reinstall Windows on the computer. However aleast you will have the infection gone so you can get a clean backup of your data.

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

Posted on May 11, 2010

  • Will Hartford
    Will Hartford May 11, 2010

    yannii33



    I understand you may have the full licensed versions but you still have to download the updated definitions file to get the info on the new viruses. What I have found is that some how they are blocking the downloads of the updated DEF files.



    As a test try to download Trends House call and see if it will run. Let me know if it will run. If it does not then this is the sign that you do have the infection that is block the DEF files to download.



    http://housecall.trendmicro.com/



    Let me know how things go



    Issken
    http://www.fixya.com/users/issken

  • Will Hartford
    Will Hartford May 11, 2010

    yannii33



    This is the plus side to the newer computers that have SATA drives in them because the notebook drive and the standard drives use the same size connector unlike to old IDE drives.



    So if you have access to a desktop computer with a SATA port you can connect the drive to that computer to do the scan.



    If you need help removing the hard drive let me know and I can give you instructions on how to remove it. Just let me know the model number.



    As for reinstalling Windows 7 you can run the factory recovery on the computer however you will lose all your data on the system. So if you have info that you need to backup transfer it to a USB drive then after you get you system restored scan the drive the first thing to make sure that there is no viruses in the USB drive.



    Let me know if you have any more questions



    Issken
    http://www.fixya.com/users/issken

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Dear Friend, I think you tried only Free Versions and Trial Versions.It has only Few Features like to Find out Threat and not for Remove Threat.You may Need to Purchase it for Better Performance.
Go to this Site Click and Choose your need. And first only try the Antivirus for 30 days.To obtain Free Licence Click here(you need to Enter this key for Downloading).After installing Scan your PC.if you still cant Remove threat ,then you need to Purchase.And make sure Always Update your Antivirus for Better Performance.
Or try Free Software Click here(Avira) or Purchase Click..
I recommend you need only to Purchase after Trying any Antivirus Software. Avira has 1 year Validity as absolutely Free(There is also Premium version needed to Purchase).So Use it and Enjoy if you don't like to buy Antivirus. Even though there is Limitations in Free versions.Because they need to Sell/Promote their Premium versions.It is better to Install antivirus as soon as possible after Installing Operating System before you attempting to enter INTERNET or any site.So be Sure and protect your System with good Antivirus.
Still have Problem Sometimes Virus file Corrupted Windows System /Registry file and may needed to load Fresh Operating System.Most times Free versions may only need to Reinstall Operating System.Purchased Versions mostly can Remove threat itself without Format..
I hope you get a Conclusion..Thanks for Contacting FixYa...

Posted on May 11, 2010

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