Question about Computers & Internet
It sounds like you may have gotten the new nasty bug that is going around. I had a customer that got it on there Vista computer. The part that is nasty about it is that it blocks you from accessing and updating your Anti-Virus software on your computer.
So in this case what you will need to do is pull the hard drive from the computer and connect it to another computer to scan the hard drive. When you do this the infected computer is not active so you are able to properly remove the virus from the computer. Note this is how I clean the viruses off all the infected computer that come into my shop.
Note even when you do this the infection could be bad enough that you will have to reinstall Windows on the computer. However aleast you will have the infection gone so you can get a clean backup of your data.
Let me know if you have any more problems or questions
Posted on May 11, 2010
I think you tried only Free Versions and Trial Versions.It has only Few Features like to Find out Threat and not for Remove Threat.You may Need to Purchase it for Better Performance.
Go to this Site Click and Choose your need. And first only try the Antivirus for 30 days.To obtain Free Licence Click here(you need to Enter this key for Downloading).After installing Scan your PC.if you still cant Remove threat ,then you need to Purchase.And make sure Always Update your Antivirus for Better Performance.
Or try Free Software Click here(Avira) or Purchase Click..
I recommend you need only to Purchase after Trying any Antivirus Software. Avira has 1 year Validity as absolutely Free(There is also Premium version needed to Purchase).So Use it and Enjoy if you don't like to buy Antivirus. Even though there is Limitations in Free versions.Because they need to Sell/Promote their Premium versions.It is better to Install antivirus as soon as possible after Installing Operating System before you attempting to enter INTERNET or any site.So be Sure and protect your System with good Antivirus.
Still have Problem Sometimes Virus file Corrupted Windows System /Registry file and may needed to load Fresh Operating System.Most times Free versions may only need to Reinstall Operating System.Purchased Versions mostly can Remove threat itself without Format..
I hope you get a Conclusion..Thanks for Contacting FixYa...
Posted on May 11, 2010
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Posted on Jan 02, 2017
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