Question about Kenmore 40494 / 40495 / 40499 Electric Single Oven

1 Answer

Kenmore (Roper) digital oven controls have changed places after electrical outage. Is there a reset? No error codes. Other digital controls such as lights are in different places. This is a Kenmore 911.99002991.

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  • steve
    steve May 11, 2010

    Unplug it for 60 seconds. Plug it in again and re-try the controls.

  • dnsumm Sep 25, 2010

    I found a jumper on the board (similar to the reset on a lot of PC's). The jumper was the standard three pin with two connected with the jumper. I unplugged everything, changed the jumper to the other side. I then plugged back in for a few seconds. At this time I removed power again and placed the jumper back in its original position. When I plugged everything back in, everything worked as it should. Has been through several power outages without loosing controls again. Hope this gives someone another chance at fixing thier stove as it seemed to have worked for me. Again, this is the board that stays mounted in the cabinet when you remove the main module that everything else seems to plug into.

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  • Master
  • 15,935 Answers

It appears your timer/main controller/CLOCK has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 25, 2010

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Free Online Oven Repair Manuals



Oven, Stove, Range and Cooktop Repair


Chapter 7

DIGITAL OVEN CONTROL

FAULT OR ERROR CODES
If your oven has digital controls and it is displaying a fault or error code, (F1, F2, E3, E8, etc) it usually boils down to one of two or three problem areas. Either the temperature sensor, or something in the control circuitry has gone bad. There may also be a problem with the door switch, or the door locking mechanism or switch in a self-cleaning oven.



Usually you will find the sensor inside the oven, at the top, near the back. The sensor may be removed through either the front or the back of the oven. Temperature sensors are usually fairly easy and inexpensive to identify and replace.



Not so with the solid state circuit components. You may be able to trace the problem to a defective keypad or EOC or ERC (Electronic Oven / Range Control; essentially the clock unit,) but often the diagnosis is ambiguous. (i.e., it's either the ERC or the keypad.)



Unfortunately, keypads and ERC's are electrical parts, and expensive ones at that. Electrical parts are almost always non-returnable at the parts store. So if you've misdiagnosed a problem and bought a keypad when the problem was a circuit board, you're now the not-so-proud owner of an expensive keypad that is of no use to you.



For this reason, I caution you: IF YOU ARE NOT SURE OF YOUR DIAGNOSIS, CALL A QUALIFIED, FACTORY-AUTHORIZED TECHNICIAN to diagnose and repair your oven. It may cost a little more now, but ultimately you will probably save yourself a LOT of hassle and money. The factory-authorized technician has an advantage in that he can diagnose by trial and error and reuse the part if he guesses wrong.



Please note also that manufacturers constantly change things, using different parts on different oven models. Though we do our level best to keep up on all the changes, we do not guarantee the accuracy of the error codes listed. Use them at your own risk.



And don't forget; you're dealing with electricity here. As always, disconnect power on any control you're disassembling or assembling. When you need to test a live circuit, always make sure all contacts are clear from shorting, then energize the circuit just long enough to do your testing, Then de-energize the circuit again. Safety first!


7-1 DIAGNOSIS


THE FIRST STEP in diagnosing ANY oven error code is to attempt to reset the logic board. Press any "stop," "reset," "clear" or "off" button, wait for a few minutes and remove power from the unit, either by unplugging it or turning the breaker off for a few minutes. Remember that self-cleaning oven latches are slow-moving. Remember also that a self-cleaning oven latch will not unlock until the oven is back below some pre-set temperature, usually around 550-650 degrees, so in some cases, if the door lock is involved, you may have to wait for an hour or more for the oven to cool off and reset itself.



DIAGNOSTIC SHEETS



The error codes for your specific model may be listed on a diagnosis sheet contained within the oven itself. Oftentimes these sheets may be found behind the control panel, or beneath the broiler pan. (See Figure 3-G in Chapter 3)



If your oven does not contain a diagnostic sheet, the codes listed on the following few pages should point you in the right direction.



ERC'S AND KEYPADS



The logic board is called the ERC, which stands for Electronic Range Control. This board contains the digital clock. There is also a membrane keypad. In some models, the ERC is separate from the keypad and connected with a ribbon cable. This connection is often the source of problems; the contacts are quite sensitive to being loose or any little oxidation. Sometimes just simply wiggling a connector may clear up the error code.

If you have an oven with a keypad separate from the ERC and you are showing a "stuck keypad" code, disconnect the keypad from the ERC (with power on the board) and wait two minutes. Then plug it back in and see if the code clears. If so, the problem is probably in the board. If not, the problem is probably in the keypad.



FUSES



Many oven temperature-sensing circuits have a fuse. If you are experiencing an "open oven temperature sensing circuit" code, be sure to locate and test any fuse in the circuit.



In most ovens, F3 indicates an open sensing circuit, and F4 indicates a shorted sensing circuit.



OVEN ELEMENT RELAYS



Usually a "high oven temperature" code means the temperature sensor or ERC is bad. However, this symptom can be caused by relay contacts that have "welded" themselves shut.



DOUBLE OVENS



Most double ovens have two control boards. Where an error code tells you to check the ERC in a double oven, make sure you check both boards.



COOLING FANS



Some ovens have cooling fans to cool the control board and circuitry. Failure of this fan can cause all kinds of wacky and intermittent symptoms; usually overtemp codes, but others, too. If you have a cooling fan, be sure to check it for proper operation.


Identifying Sears / Kenmore Ranges and Ovens



In my never-to-be-humble opinion, Sears is a great company. They have a terrific marketing department; for most people, the name Kenmore evokes all kinds of emotion. However, I DO need to point out that Sears is a department store. They don't build ovens.



What they do is to take ovens that other companies build and put the Kenmore name on them. That's a fine strategy, but when the machine has a problem, it can make diagnosing and finding the correct replacement part something of a task.



Correctly diagnosing a fault code in a Sears / Kenmore oven starts with identifying who made the oven, using the first three digits of the model number. The following lists the manufacturers of these machines, though it should not be considered exhaustive:





103 Roper

106 Whirlpool

110 Whirlpool

155 Roper

174 Caloric

198 Whirlpool

253 Gibson

362 GE

363 GE

417 Kelvinator




484 Fedders

562 Whirlpool

562 Toshiba

587 D & M

596 Amana

628 Kelvinator

629 Jenn Aire

647 Roper

651 Speed Queen

662 Kelvinator


665 Whirlpool

747 Litton

790 Westinghouse

791 Tappan

835 Roper

911 Roper

925 Maycor

960 Caloric





ERROR CODES FOR SOME COMMON U.S. BRANDS




>


ERROR CODES FOR SOME COMMON U.S. BRANDS (Continued)


>


Thermador



First, try to reset the error code by turning power off to the oven, waiting 30 seconds, then turning power back on.



Error Code Notes Problem



E1 C,E Control board problem



E2 G,K Cook or clean mode runaway



E3 A,H Open sensor



E4 A,H Shorted sensor



E5 D,K Control Board too hot or too cold, or defective board



E6 C,J Control Board Problem



E7 A,I Illegal temp display (turn off and retry)



E8 A,D Control Board Problem



E9 A,E Latch Switch Problems



E10 B,D Control Board Problem



E11 A,F CT Oven; Latch Switch Problem



E12 A,E CT Oven; Latch Switch Problem

E13 A,C CT Oven; Latch Switch Frozen or no power to latch motor CMT Ovens; control board not converted



E14 A,E Latch Switch Problem

E15 B,D Control Board Problem





Notes



A Turns heat off on failed oven only; but the microwave is not affected



B Turns all heat off; but the microwave not affected



C Disables the clean mode in both ovens; cook mode and micro are not affected



D Error will remain in display until repaired and powered up. No error tones.



E Turning to "off" stops the error and flashing can tweak away the code.



F Tweaking turns to "---" for retry.



G Clears when oven temp drops below the runaway temp and the selector is off.



H Can be cancelled by tweaking if a good sensor is detected.



I Cleared with a mode change



J Can be tweaked away for retry. User must unlatch and delete the "---" to try to relatch the door.



K Turns all heat and microwave off.



L If two switches show locked door, then "E13" and "lock" are permanent in the display (all modes). If two switches show an open door, you can tweak away the "E13."

Feb 16, 2015 | Ovens

1 Answer

WHY IS MY DOUBLE OVEN BEEPING WHEN TURNED ON AND THEN DISPLAYS F1 ERROR CODE?


It means you have lost power. It could be due to a power outage or brownout. Check the user interface, control board, harness, etc. It may also have a short. In that case, consult a professional to check the unit.

Dec 30, 2014 | Kenmore 41389 Electric Double Oven

1 Answer

I have a flashing code on my kenmore electric oven, model 911.47709200. the code is F7 dc, what does it mean?


Stuck Keypad. Roper ovens with 2 Digit Displays:
F0 Defective ERC Replace ERC
F1 Defective ERC Replace ERC
F2 Oven over heat Replace defective Sensor
F3 Oven Sensor Open Check/Replace Sensor
F4 Shorted wire or Sensor locate short and correct it or replace Sensor
F5 Defective ERC Replace ERC
F6 Problem with time keeping circuit Reset Time or cooking operation and check for proper ground
F7 Shorted or sticking button Clean button or replace ERC
F8 Defective ERC Replace ERC
F9 Door Latch Error Check latch and latch circuit

Oct 25, 2011 | Ovens

1 Answer

My oven when turned on goes to F1 and the heat is like broil...only the top burner comes on????


Hello,Please use the chart to determine which stove you have. You will have to look at the model number. The first 3 numbers will be the series on the chart. In most cases an F1 error would require replacement of the electronic control. This part is commonly refered to as an EOC or ERC. However this type of repair is usually reserved for repair specialists.

KENMORE Range/Stove/Oven Fault Codes – 362 Series (General Electric)
F1 = Stuck Touch Pad Key - Replace Electronic Range Control (ERC).

KENMORE - 911 Series (General Electric/Roper)
F0-F1-FF = Failed transistor in Electronic Range Control (ERC).

KENMORE Range/Stove/Oven Fault Codes- 665 Series (Whirlpool)
F1-E0 EPROM Error - Electronic Range Control (ERC).
F1-E1 EPROM Error - Electronic Range Control (ERC).
F1-E2 U/L ERC Errors - Electronic Range Control (ERC).
F1-E3 Fuel Type Fail

Kill power 30 seconds-Cancel-Start/Enter-5 seconds-Should see “E” for electric-
“9” for gas-If code changes again-replace Electronic Range Control (ERC).

KENMORE - 790 Series Electronic Oven Control (Frigidaire)
F1 = Shorted Touch Pad = Electronic Range Control (EOC) Internal check sum error.
Runaway Temp = Replace Electronic Oven Control (EOC).

Kill power 30 seconds - if error returns - replace Electronic Oven Control (EOC).

Thanks

May 28, 2010 | Kenmore 40494 / 40495 / 40499 Electric...

1 Answer

I have a Kenmore Ultra Bake Stove, we had a power outage and neither the oven nor burners works. The code on top reads PF 5Ab. What can i do to reset the stove?


PF is usually power failure.
If "PF" appears at any other time, a power failure occurred. To remove "PF"and to reset the clock, press STOP/CLEAR.

Unplug the unit for half an hour or so to see if it will reset.
If not try to get into the diagnostics so you can see if there is a stored
error code

Feb 15, 2010 | Kenmore 40494 / 40495 / 40499 Electric...

1 Answer

My kenmore oven is beeping and will not stop. the display shows F-1.


Please use the chart to determine which stove you have. You will have to look at the model number. The first 3 numbers will be the series on the chart. In most cases an F1 error would require replacment of the electronic control. This part is commonly refered to as an EOC or ERC. However this type of repair is usually reserved for repair specialists.

KENMORE Range/Stove/Oven Fault Codes – 362 Series (General Electric)
F1 = Stuck Touch Pad Key - Replace Electronic Range Control (ERC).

KENMORE - 911 Series (General Electric/Roper)
F0-F1-FF = Failed transistor in Electronic Range Control (ERC).

KENMORE Range/Stove/Oven Fault Codes- 665 Series (Whirlpool)
F1-E0 EPROM Error - Electronic Range Control (ERC).
F1-E1 EPROM Error - Electronic Range Control (ERC).
F1-E2 U/L ERC Errors - Electronic Range Control (ERC).
F1-E3 Fuel Type Fail

Kill power 30 seconds-Cancel-Start/Enter-5 seconds-Should see “E” for electric-
“9” for gas-If code changes again-replace Electronic Range Control (ERC).

KENMORE - 790 Series Electronic Oven Control (Frigidaire)
F1 = Shorted Touch Pad = Electronic Range Control (EOC) Internal checksum error.
Runaway Temp = Replace Electronic Oven Control (EOC).

Kill power 30 seconds - if error returns - replace Electronic Oven Control (EOC).

Dec 16, 2008 | Ovens

3 Answers

My kenmore electronic stove is having a beep with code F1 on the


Please use the chart to determine which stove you have. You will have to look at the model number. The first 3 numbers will be the series on the chart. In most cases an F1 error would require replacment of the electronic control. This part is commonly refered to as an EOC or ERC. However this type of repair is usually reserved for repair specialists.

KENMORE Range/Stove/Oven Fault Codes – 362 Series (General Electric)
F1 = Stuck Touch Pad Key - Replace Electronic Range Control (ERC).

KENMORE - 911 Series (General Electric/Roper)
F0-F1-FF = Failed transistor in Electronic Range Control (ERC).

KENMORE Range/Stove/Oven Fault Codes- 665 Series (Whirlpool)
F1-E0 EPROM Error - Electronic Range Control (ERC).
F1-E1 EPROM Error - Electronic Range Control (ERC).
F1-E2 U/L ERC Errors - Electronic Range Control (ERC).
F1-E3 Fuel Type Fail

Kill power 30 seconds-Cancel-Start/Enter-5 seconds-Should see “E” for electric-
“9” for gas-If code changes again-replace Electronic Range Control (ERC).

KENMORE - 790 Series Electronic Oven Control (Frigidaire)
F1 = Shorted Touch Pad = Electronic Range Control (EOC) Internal checksum error.
Runaway Temp = Replace Electronic Oven Control (EOC).

Kill power 30 seconds - if error returns - replace Electronic Oven Control (EOC).

Dec 15, 2008 | Kenmore 40494 / 40495 / 40499 Electric...

1 Answer

F8 code


It is a " Lock Switches" Display you can try to disconnect power and resetting. But it is possible with the power outage you may need to replace

Jul 24, 2008 | Kenmore 41389 Electric Double Oven

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