Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Canon MP830 wont scan

My Canon MP830 all-in-one was scanning fine and until I reinstalled it on my newer Dell, now everything works but the scanner. The computer doesn't seem to recognize it. I even went to device manager and update drivers it seems to recognize the Canon hardware but the scanner software part is undetected. I have installed and unstalled several times. I was going to attempt again to reinstall software but to make matters worse I have somehow lost my installation disc!

How can the fax and printer work but not the scanner?

Gina

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  • dbran Mar 30, 2008

    Have same problem.

  • CraigS74 Apr 07, 2008

    Gina, I have the same problem also. All was working well until today and all of a sudden the scanner doesn't work. It says that the driver is not found or compatible etc. Did you get any solutions? I tried Canon and they were no help whatsoever. Looking at Google I see that many people are having problems with the scanner.

    Let me know if you make progress and I will do nthe same for you. Good luck! Craig

  • Anonymous Dec 10, 2008

    I also have the same problem! If you figure it out...
    please share!

    -mckenna


×

1 Answer

You have to use other programs such as photoshop to use the scanner

Posted on Apr 09, 2008

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