Question about Epson Perfection 3170 Flatbed Scanner

2 Answers

Red light flashes/scanner makes a clicking noise and won't scan

I tried to scan from a large book and the scanner got stalled and I believe I have damaged the yellow strip that you see when you open the scanner and which, I believe, moves the scanning mechanism back and forth.
Thanks anybody!

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  • jetrohr May 10, 2010

    Thanks but I don't see any solution. I think it must be a mechanical problem and probably needs a repairman or, perhaps, a new scanner.

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2 Answers

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  • Master
  • 787 Answers

Do you get any error messages (on the computer) or do any of the leds blink? If yes, please tell me so that I can troubleshoot and propose solutions. If the scanner behaves normally (just like when it was working fine) then yes, you need to take to a repair shop to have it checked and repaired. However, please ask for a quote before the repairing starts, it may be cheaper to buy a new scanner.

Posted on May 11, 2010

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  • Epson Master
  • 12,061 Answers

Http://support.epson.ru/products/manuals/000770/p3170sg_e.pdf
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=25021&infoType=Doc
http://www.scrippscollege.edu/campus/it/pdf/scanning/epson-perfection-tips.pdf
Ok, above is a troubleshooting guide, above that is a support document above that is a user manual.
http://tech-manuals.net/canon-laser-class-3170-3175-service-manual-p-274.html
http://www.smpcshop.com/CLX-3170-CLX-3170N-CLX-3170FN-CLX-3170FW-CLX-3175-CLX-3175N-CLX-3175FN-CLX-3175FW-p-8669.html
Above is couple of, Service and repair manuals, unfortunately, it is a "Pay For" link, I was unable to find any free manual. You simply cannot effect any repair without a service manual, as they have not only all the servicing data, but also the part Numbers to obtain new spare parts..

Posted on May 10, 2010

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Posted on Jan 02, 2017

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