Question about Canon imageRUNNER 2200

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Paper won't go completely thru feeder and it also says printer off line. It's not jammed or is it connected to my computer. I've believe I've tried everything. It is a Canon imageclass 2200 series

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So let's deal with one problem at a time here. Your document feeder that is jamming. Ok try this first. Open the top cover, with a can of compressed air blow it out good. ( You should put a towel over the glass to keep the dust from getting in down on the mirrors. ) After blowing out the feeder clean all the rubber rollers you see with a soft damp cloth. If the rollers and sep pad have never been replaced they may need to be. The rollers need to be replace about every 60k, so if your copier has a lot of copies on the meter its a good bet the rollers may need to be replaced. This is a common problem and part of routine maintenance. The printer off line mean that the copier has lost contact with the computer. If it is losing connection off and on I would check the network cable for a lose connection, also check the router or switch box maybe going bad and at the computer. Try reconnecting the cable to see if it reconnects with the copier, this might help pin pointing where it is losing connection.

Posted on May 14, 2010

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