Question about Philips GoGear SA5285/37 Digital Media Player

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There's nothing else i can possibly do. you tell me to reset the player, done that and then you tell me to plug it in, doesnt even turn on. there's no other options, it just won't turn on. Im about to throw it the **** away.

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  • 61 Answers

Get a new battery for it.

Posted on May 10, 2010

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1 Answer

Doesnt even come on


Make sure the hold/lock switch is not engaged.

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

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1 Answer

Wont even turn on


All things being equal a possible cause is a faulty power supply or bad connection at the power jack. A volt meter will tell you if the power supply is faulty. If the jack in the player is bad/ poor solder connection you might be able to fix it by re-flowing the solder. If it's new doesn't it have a warranty?

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