Question about Olympus Stylus 850SW Digital Camera

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My camera will only turn on to view pictures but once you try to change it to the take picture mode it turns off

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Hello

The problem you are experiencing, is most probably a lens error. Here is some steps you can try to resolve the problem.
Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on May 10, 2010

  • 2 more comments 
  • woodsie18 Oct 22, 2010

    This advice fixed my camera!!! :) :)
    The shutter was just stuck on my lens! I gave it a little tap and it popped open and it now working as good as new! :)
    Thanks so much!!

  • Andrea Lock
    Andrea Lock Oct 22, 2010

    Thanks a lot for coming back to me. Do you mind leaving me a testimonial?

    Kind regards
    Andrea

  • woodsie18 Oct 23, 2010

    Yes definitely! If you tell me how haha

  • John Hainsworth Dec 28, 2010

    Another sticky lens cover on mine, thanks for the input. I used the gentle assist on powerering up and all is good; thanks again.
    JRH

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Canon s2IS when I turn the camera on in review mode the LCD screen displays pictures one after another. Cannot stop the picture review except to turn off the camera. In camera mode the menu button and...


Hello,
Please do the followings.

1. Turn off the camera.
2. Remove the memory card.
3. Remove the batteries.
4. Wait at least 3-5 minutes.
5. Place the memory card and batteries.
6. Turn on the camera in any mode except review mode.
7. Take any ordinary picture.
8. Change the camera mode to review.
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I TURN ON MY A70 AND I GET A VIEW OF THE LAST PICTURE I TO TOOK.


The camera is stuck in picture review mode. Try sliding the mode switch back and forth a couple times, and leave it in camera mode to see if this corrects the problem.

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The only functioning modes are the picture viewing & set up modes


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Cannot access pics


Once you took pictures without a memory card, all pictures taken will automatically be saved on the INTERNAL MEMORY of the camera.
When taking pictures with a memory card, all pictures are just saved on the memory card itself.
If you are seeing 100-757 on the LCD screen. It means that there are already 757 pictures taken from the first time you've used the camera.
It is possible that some of the pictures are in the internal memory and some are in the memory card.

STEPS to DOUBLE CHECK:
1) Remove memory card out of the camera
- Turn on camera
- View pictures on the internal memory
by just pressing on the PLAY mode button
(lowest of the 3 little buttons)
- Pictures seen are just the ones saved on the internal memory

2) Return memory card back in the camera
- Turn on camera
- View pictures on the internal memory
by just pressing on the PLAY mode button (
lowest of the 3 little buttons)
- Pictures seen are just the ones saved on the memory card itself

*** If you want to transfer pictures on the internal memory of the camera to your MEMORY CARD, you just have to follow the steps below:
- Make sure there is a memory card inside the camera
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- Press MENU/OK button
- Keep scrolling to the right until you see COPY TO CARD
- Select YES using the arrow keys
- Press MENU/OK to confirm
* When you've done these steps, all pictures from the INTERNAL MEMORY of the camera will be copied to your MEMORY CARD but it depends on the space left on your memory card

** If still, you could not view the pictures, it's possible that the pictures are really gone when you have transferred the previous pictures to your computer.

** Once you have transferred pictures to your PC, and you have deleted those on your camera, the FILE NAME of the pictures will not start from 100-001 again unless you have reset the file name on the settings of your camera.

In example, i already have 256 pictures on my camera so the filename reads 100-256 for the last picture taken. And then i decided to transfer those 256 pictures to my PC and i deleted those immediately after being transferred. So, as i took another picture, FILENAME will start with 100-257 if i have not reset
the FILE NAME settings to 100-001.

Hope i've helped you enough.

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So, you're using Ni-MH batteries already, once you've turned it on and then you have to press on the PLAY button to view pictures, i need you to double check the battery type option of your camera by doing the steps below:

- Press MENU
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- Select Alkaline (for Non-rechargeable batteries)
- Press MENU/OK for changes to be saved

Turn off camera for a few seconds so settings will be refreshed.
Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
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If it still does not work, can you please try Non-rechargeable batteries (Alkaline) with your camera if it won't work with the Nickel-metal Hydride (Ni-MH) Rechargeable batteries.

Make sure you have set properly the battery type of the camera under SETUP 2 for Alkaline.

Turn off camera for a few seconds so settings will be refreshed.

Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
take a picture.

If it still won't work, then you have to send the camera for Repair.

Register camera online:
- Go to www.samsungcamerausa.com
- Click on Customer Service
- Register under Option 2 Box
- Fill out the required info
- Read instructions
- If website asked you to upload a receipt, just skip that
step and leave it blank
- Take note of the ASC address and online ticket number
that will be generated at the last step
- Turn-Around-Time will be 7-14 business days

Do the following:
- Include a copy of receipt in the box to avail of the warranty
- If you don't have any receipt, include a copy of credit/debit card statement/cancelled check that was used to purchase the camera
- Exclude all accessories when sending camera for repair
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- Write the online ticket number on top of the box
- Use another box and sealed it properly to avoid damages during shipment
- Check repair status using Online your zip code and phone number as you proceed on the Repair status of the website

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