Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Xerox workcenter c2424 error code 39,014.40;33151

Getting this error code on start up but if I open and close doc feed cover it resets, any advise

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Could be a dirty scanner. Not much to check, it is a lamp issue.
You can try disconnecting the cables to the document feeder and scanner. The one on the right side of the machine, where the power cord, thats is odd to access and tighten often works loose.
Here is the entire documentation troubleshooting procedure, this is from the service manual.

Step Questions and Actions Yes No
1 1.
Cycle power to the system to clear.
2. Did the error recur?
Replace the Complete.
2 1.
2.
3.
3 1.
Are the lamps on?
2. Run the diagnostic test:
Go to Step 3. Replace the
lamp(s).
4 1. Is the scan head in the home position? Replace Replace

Posted on Mar 28, 2008

  • Rick Kasper Mar 28, 2008

    step 2 means the scanner dadf assembly

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