Question about Philips DVDR615 DVD Player

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I have a dvdr 615/17 with a disc in the dvd and the door will not open. The info window goes from opening to closing but the dvd never opens .

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Mine does the same thing. Press eject then press and release the face of the tray. I have also had luck with gently prying a corner of the tray face after pressing eject. One other is once you get the tray out, remove the tray face.

Daddy long legs.

Posted on Aug 12, 2010

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Philips dvdr 3480 disc draw refuses to open


Illustration:
This usually happens when you close the drawer with no disc in it. There is a strong magnet inside the DVD-drive that keeps the spinning disc in the correct position. But when the drive is empty, the magnet is connected to tough to its counterpart (no disc in between) and the worn out motor and/or transmission (belt) is not able to pull them apart in order to open the disc tray.

How to fix - "brute-force-attack":
Press OPEN and give the disc draw a couple of decent slaps (or snap at the tray cover with your forefinger) until it opens. Repeat procedure, if motor stops before drawer is open.

How to fix - "high-tech-approach":
Disconnect power chord. Locate the slot provided at the bottom of the device, near the smaller, left clip holding the front panel. Insert a screwdriver into it at the far right (when viewing from the front), so you can push a small white plastic-lever-thingy (can be seen thru the slot) to the far left. Now the tray is partly opened and can be pulled out completely.

Future outlook:
Don't you never ever close your old machine with no disc in the tray - or just start over again...

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1 Answer

The tray on my Phillips DVDR 3380 won't open. It says blocked or no disc. I have pressed open /close many times but to no avail.I have turned the power off, makes no difference. I have press stop when it...


I have the same problem. What I do is push my hand down firmly on top of the DVD Recorder above the tray and while doing this press the open button. If this doesn't work get a screwdriver and poke it into the sides of the tray and pull it away. I find that the first method works best! XD

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1 Answer

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    1. Double-click the My Computer icon on the desktop (or click Start and My Computer in Microsoft Windows XP).
    2. Right-click the CD, CD-RW, or DVD drive , and then click Eject .
  • Restart the computer and press the EJECT button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD drive. Try shutting down or configuring any programs that write discs or monitor the CD drive.
  • If the door still will not open, do the following:
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    2. Unplug the PC from the power outlet and remove the battery.
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Hi, I found this site today cos I had a similar problem. To cut a long story short I found a slot on the bottom of the machine, below the disc tray, that has a white lever in it. After removing the power source I moved the lever to the side and the tray opened manually so I could remove the disc. It seems It was a duff DVDR as other discs now work fine. Good luck !

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