Question about Sony HDR-SR10E HDD Camcorder

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Sony model hdr-hc1 moisture error code c:21:00

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Mine was from sitting for over a year. The sensor WAS dirty. Black just like the photo posted. Also tried hitting it, tried hair dryer and leaving it open (Worked for like 30 minutes)... next day problem is back. Found on different forum of a guy using a soldering iron to reheat the sensor contacts (2 soldering points just above the squigly sensor) and viola!!! No issues since. You'll need a super fine point low watt like a Weller WM120 (Pencil Thin Soldering Iron). Now I can archive all tapes to DVD and sell my camera!!! Make sure you have steady hands and good vision. You certainly don't want to spend much time with a hot iron near your mechanism. Practice a few times with a chopstick.

Posted on May 05, 2013

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Posted on Apr 11, 2013

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Had same issue, tore hair out for days. Fixed by cleaning little sensor at the back on the left (towards lens) inside. Its about 5 mm by 4 mm copper with black centre. Cleaned with alcohol cotton tip. Left for a day. This still didn't fix it. In the end i reset it and swapped batteries. Presto! Working again, happy Camper. I still believe the sensor needed cleaning (as did have gunk on it) and that's what triggered the issue in the first place, then swapping the battery and also hitting the 'reset button did the refresh the system needed to release it was clean. Done. Hope that helps! Who would have thought to swap the battery ? But that got it in the end. Good Luck

Posted on Sep 11, 2012

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Posted on Jan 02, 2017

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SOURCE: HDR-HC1 power keeps cycling

I had this exact problem, and the cycling would stop after about 30 sec. and then function properly. I believe a circuit was confused, mainly because I used an older battery and let it run out till the batt was dead - accidently - and when I put in a fresh batt, it no longer cycled and works perfectly to this day.

Now if I can get my computer to recognize the camera via firewire, I'd be golden.

Posted on Dec 29, 2007

welcomejee
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SOURCE: Moisture Condensation

While cassette compartment open, blow hot air of dryer for 1 minutes in camera and check the dew error.

Posted on Sep 04, 2008

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SOURCE: blinking error code C:21:00 how to remove from sony camcorder

Try depressing the small "Reset" button with the camera power on. Use a sharp pencil/ball point pen to do that. It resets the logic in the camera and may help.

Posted on Feb 03, 2009

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SOURCE: HDR-HC1 video camera won't close after you put the tape in. Hmm

MECHANIZAM fauly.repalace it by expert.

Posted on Jun 21, 2009

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SOURCE: the lcd screen is almost black/ very dark, but i

The LCD screen may be turned OFF. To turn the LCD backlight off or on, press and hold the DISPLAY/BATT INFO button for a few seconds. After the backlight has turned off or on, release the button.

Posted on Aug 08, 2009

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My HDR HC1 is showing moisture condensation alert every second time I turn it on for shooting. Also, in the playback mode on a shot tape I cannot find any video on the monitor...


- remove all from camcorder.(battery,tape and accessories and place the camcorder in a dry storage(ive tried placing it inside a rice container for a while and it helped because rice grains will absorb moisture) make sure to put the camcorder on a platform(cardboard or anything flat to place your camcorder) if you're going to place it in a rice container.its worth a try and its safe but if the problem persists i would recommend you to have you're camcorder checked and cleaned by a professional.

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Moisture Condensation


I had the same problem and found numerous solutions on the internet. The most common and apparently most successful was to remove the battery and give the camera a sharp whack. Didn't work for me. I tried to find a seperate CMOS battery to remove that but couldn't but your model may have one - try that. Then I found a thread at http://www.dvinfo.net/forum/sony-hvr-a1-hdr-hc-series/88013-moisture-condensation-2.html which suggested cleaning the moisture sensor on the left hand side at the very back of the tape transport mechanism. It is oblong shaped, has two solder points at its top and (in my case) a black square that should actually be a black circuit like pattern. Scroll through the aforementioned thread and you'll find photos to help you locate it. Using a cotton wool bud soaked in CD lens cleaning alcohol (you'll need a long one or small fingers :-) a couple of wipes was all that was needed to reveal the pattern. I re-inserted the cassete but still the same problem. With the camera turned on I then used a paper clip to depress the reset button (Flap open the LCD screen and you'll find it under the auto lock slider switch). The camera "re-booted" and everything worked fine! I had to reset the date and time and all my settings preferences but no big drama. Hope that helps.

Sep 04, 2008 | Sony HDR-HC1 Mini DV Digital Camcorder

1 Answer

HDR-HC1 power keeps cycling


I had this exact problem, and the cycling would stop after about 30 sec. and then function properly. I believe a circuit was confused, mainly because I used an older battery and let it run out till the batt was dead - accidently - and when I put in a fresh batt, it no longer cycled and works perfectly to this day.

Now if I can get my computer to recognize the camera via firewire, I'd be golden.

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