Question about Symantec Norton 360 for PC (037648318846)

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I have been told my Norton account will expire end of May and it will automatically renewed and charged to my account by June 8. I want to cancel...how to do that?

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I want cancel my account

Posted on Mar 01, 2011

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Best way to cancel is Click on the Get Support option in Norton 360 itself. Or you can go to Norton website for the Technical Support. Don't for get to check your Norton account by visiting http://www.mynortonaccount.com

Posted on Aug 01, 2010

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Help yahoo com


contact symantec to get it sorted out
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb or

Turn off Norton Automatic Renewal service This document provides you the steps to turn off or cancel the Norton Automatic Renewal service for your product to prevent future automatic billing and renewal. You may need to follow these steps if you have got a new Norton product and need to cancel the service on a previous product which you no longer use.
If you cancel the Automatic Renewal service on your current product, you must manually renew your subscription before it expires or risk losing your Norton Protection. If you have already been charged and want a refund, read Requesting a Norton Automatic Renewal refund.
Turn off Norton Automatic Renewal service
  1. Go to Norton Management to cancel the Norton Automatic Renewal service.
  2. Click Sign In.
  3. Sign in to Norton with your email address and password.
  4. Under Automatic Renewal, next to the Norton product for which you want to cancel Automatic Renewal, click Off.

https://support.norton.com/sp/en/aa/norton-billing/current/solutions/kb20090818144126EN_EndUserProfile_en_us?entsrc=redirect_pubweb

contact symantec
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb

Aug 29, 2014 | Symantec Norton AntiVirus 2008: Windows

1 Answer

I want to cancel my norton


When you sign up for Norton, Symantec puts you in their 'Automatic Renewal service', every year they'll bill you to use their anti-virus product.

You should call customer support @ 1-800-745-6034 and ask for a refund if you no longer want to use the product.

If you want to continue using the product, but just disable the auto-renewal service:

1. Sign into you Norton Account :
https://account.norton.com/amsweb/default.do
2. Click Automatic Renewal
3. Click Off
4. You'll get a prompt, then click Confirm 'Turn Off''

Jan 06, 2013 | Computers & Internet

1 Answer

I have a Norton account with automatic renewal. It is on automatic renewal with a renewal date of April 15. My PC was recently serviced and the repair form replaced Norton with McAfee. I was happy...


go to http://www.google.com/url?sa=t&source=web&cd=1&ved=0CBsQFjAA&url=http%3A%2F%2Fwww.mynortonaccount.com%2F&ei=8aE9TebgKIHGlQfix_TTDA&usg=AFQjCNEF1whBt6NtlZlxw-OaCVM7XaVmAQ

use the account information you used to create the account. Once in there you can uncheck the product in the auto renewal feature.

I woudl also suggest telling the repair person they should be more informed. McAfee is not as good as norton in anyway. You also do not need to buy a new PC to get norton you can get it from a store as well.

I would also suggestyou lookign in to Avast! or AVG virus scan. They work better and use less computer resources (memory, cpu time, etc) than both norton and mcafee.

Jan 24, 2011 | Symantec Norton AntiVirus 2004 for PC

1 Answer

My Norton 360 product has been automatically renewed but says it has expired. Please advise


Hi, The usual issue about the expired message on norton is:
  • check the time and date on the computer
  • or, the product is not up to date
you can uninstall and reinstall the product again if it is renewed:
  1. Download Norton uninstaller from here:
www.norton.com/nrt 2. THen download the installer from, here: www.norton.com/n360s_4 3. then run liveupdate to get the latest updates 4. then run quick scan
Cheers!!

Aug 20, 2010 | Computers & Internet

1 Answer

I paid for it and have a product key. Norton says it is invalid.


If you have been charged for a Norton Automatic Renewal and your Norton product shows expired :
When Norton Automatic Renewal service extends the subscription to your Norton product, it is intended to automatically synchronize your subscription to the updated expiration date. Sometimes, due to connectivity issues, your Norton product may not be able to properly synchronize your new subscription. To resolve this issue, we recommend that you synchronize your computer with the Norton servers.
If you have a Norton 2009 product:
To fix the subscription status
1. Start your Norton product.
2. At the top right corner of the window, click Help & Support > Subscription Status.
3. Click Finish.

If your Product Key that you have typed is incorrect. Please follow these instructions to enter the correct Product Key.
If you are reinstalling Norton 2009, log on to your Norton Account to access your Product Key.
1. Log on to your Norton Account by going to the following Web page:
http://www.MyNortonAccount.com
2. Type your email address and password. 3. Click Sign In. 4. Under Registered Products, select your Norton product. 5. Write down the Product Key.
Type your product key again, exactly as it appears on the back of the CD envelope, or in the confirmation email from Symantec for your download purchase.


I hope this is helpful.

Mar 21, 2010 | Symantec Norton Internet Security 2009

2 Answers

On my latest credit card I was charged $69.99 to renew my Norton account. I do not like surprises and was unaware of this charge and did not authorize it. bharwell@cableone.net


Hi there bud... if it was unwanted charge , try contact Norton through there contact page and inform them of what has happend , then ask for a refund aswell....
Make sure you did not set that you will allow them to reactivate your license when is expires...
Hope you come right

Feb 18, 2010 | Symantec Norton 360 Version 3.0 Full...

2 Answers

I was told I needed to renew my norton protection plan I did


Sorry at times people experience this with Norton. Go for McAfee or still norton Internet Security. Uninstall the previous Norton 360 before installing a new antivirus programme. I bet you won't have such problems.

Cheers.

Don't forget to rate this......

Mar 21, 2009 | HP Pavilion dv9000z Notebook

1 Answer

Why is my renewal via my computer not valid-Visa has been charged


Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
    Your Norton product checks your subscription status. This could take a minute or two.
  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !

Jan 09, 2009 | Computers & Internet

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