Question about Maytag Neptune FAV6800AW Top Load Washer

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Neptune Washer Spin Cycle

At the last 12 minutes of the Normal wash cycle the washer continues to be thrown off balance and will not spin and rinse. What can I do-it literally takes 3 hours to do one load of laundry-HELP

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If your FAV6800A or FAV9800A wash tub is banging around in Spin Cycle of the Wash Cycle and your Control Board signals a dC or uC error code to the console I feel you have a Clutch malfunction. I feel the TDS is working as designed with the unblance error code shut down.
See my Clutch Fix post for more info related to dC and uC unbalance errors with the FAV6800A and FAV9800A TL’s and the repair action…….Rich

Posted on May 10, 2010

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Posted on Jan 02, 2017

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My neptune washer will start and run about half a cycle and it acts like it gets stuck and on one cycle and never shuts off. I put a load of clothes in before I went to bed and next morning the machine...


What does half a cycle mean are you in Wash cycle, Spin Cycle? What does the Cycle Status LED indicate?

3cbd09e.jpg

If you think the wash load is in a spin cycle of the wash cycle or rinse cycle place the machine in Spin Only cycle and see if it will complete.


Waht are your DIY skills? Do you want to try the repair/fix?.............Rich

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The wash time continues to increase on every cycle. I have a Maytag Neptune TL Washer.


Thank you my machine model number. The reason I ask is so many folks post non FAV6800A/FAV9800A issues in this forum. This forum doesn’t ask for machine model number and serial number. Here we go.

Does your machine seem to take longer than normal to fill with water?

Does the machine increase the time during the Spin Cycle of the Wash Cycle?

Are there any error codes to the LED display such as dC or uC?

Do you want to work toward a DIY fix? If not maybe we can get a solid feel for the issue that will help you in the decision process to bring in a repair company or replace.

So I can better understand the issue can you start a Quick Wash cycle with Soil and Spin settings set to lowest setting and if you could place a couple of bath towels in the wash basket for a load.

I want to see if the machine will go thru the Wash, Rinse and Spin cycle within the 27 to 29 min time of a Quick Wash cycle. I want to see if the machine is increasing Washer Cycle time in the Spin Cycle of the Wash Cycle.

You should enter the Rinse Cycle at the 20 min mark on the LED display.

You should enter the Spin Cycle at the 10 min mark on the LED display.

Watch the cycle and see if you have similar times as I do. Let me know if the washer has any off balance issues as it enters into the Spin Cycle…..Rich

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1 Answer

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it sounds like there is either an obstruction in the pump, or the load is getting off balance during the spin cycle. two things to try, fill the washer with no cloths in it, when it starts to agitate, stop the cycle and put it in drain/spin cycle. the water should be out in under a minute. its hard to see because the door locks, but you can hear a difference in the pump when its out, or after 60 seconds, press cancel and open the lid to check. if the waters out in that time, the pumps ok. then run it through the spin diagnostic with a load of cloths. make sure the cloths are wet, and a normal load you wash. this will check to see if the load is getting off balance, and shutting down during the spin cycle. let me know if you still have the problem. good luck, shane

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