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Re: whirlpool gold dishwasher
Yes they are part of the assy. and need to be put back to function . whatever level of dissaslby you were at when you found them is where they belong. you can see by flipping over the last removed plate a little chanenl where it looks like the balls would go( the d/w fills with water and diff. pressures hold them against or push them down) depending on operation.they go in seperate openings as well
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Check the float to be sure it is unstuck. Sometimes this item [on the basin of the DW, looks like a mushroom. Measures the water level in the bottom of DW] is tricked in thinking it has water, or the water is not turned on, or the basin is full. Gently pull up on it and push down on it. Does it move freely?
The little white balls are check valves - you need them.
Have you checked the discharge check valve under the dishwasher where the discharge line connects to the sink? It is under the unit and can be unscrewed (carefully). The valve can be disassembled with a couple of pronged keepers. This check valve can become obstructed and cause the problem you decscribe.
GE has equipped many of their dishwashers with a crappy anti-syphon ball. The problem with this is that they often relocate and clog the drain. To fix it, syphon all the water out of the basin of the diswasher and remove the kick plate. Open the dishwasher and remove the 1/4" hex head screw behind the food screen and remove the spray arm by prying the plastic clip on the back side (be careful not to break it). Then remove the two 1/4" hex head screws in the plastic basket and remove it. Remove the two screws that hold the dishwasher to the countertop and slide the dishwasher out. There is a large manilla colored hose with a huge hose clamp on it. Have plenty of rags on hand because this part gets messy. Remove the hose clamp and pull this area open. A small white plastic ball should roll out. Replace the hose clamp and slide the dishwasher back into place (clean up all the water that escaped first, and make sure you have turned off the power to the dishwasher before beginning). Drop the ball into the small tube on the left side under where the plastic basket goes. Installation is reverse of removal.
Is the float stuck in the top position? There should be a raised plastic dome inthe front corner. Pop that cover off and check for free movement of the float. If the washer 'thinks' there is high water from that float, that error message will occur.
I believe this unit has an anti-siphon ball that is equipped to prevent back flow. Pull the dishwasher out and syphon the remaining water out. There is a large manilla colored hose that elbows from the back with a large hose clamp. Loosen the hose clamp and pull the hose free, you should see a little white ball come out. Put the hose back together, remove the spray arm (there is a plastic clip on the back, use a small screwdriver to pry it free but don't break it and a small 1/4" head screw for you to remove). Remove the two 1/4" screws from the food trap basket and remove the food trap basket. Drop the ball down the tube that is roughly the same size and reassemble the reverse of removal.
Those are Chinese massage balls. You place them in your palm and rub them together and the result is a "calming" effect, which are ingeniously placed their by the courteous engineers at Kenmore to help you relax while you perform the self-repair. Just kidding. I had the same problem and learned that they are called "float balls". There should a small hole where the water comes up and drains - they are placed in that hole.