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E-commerce Hi, i don't think you can help!i don't know if you know about e-commerce applications. i'm doing a course, and i have a task to do. or do you know where i can find any help? there it is: IntroductionBacchus Liquids Ltd is a specialty importer of Greek wines with offices located in North London. Bacchus maintains two warehouses in Liverpool and Southampton. Bacchus was created 5 years ago when Aphrodite?s Child Corp. merged with Demis Roussos Juices Ltd. At the time Aphrodite?s specialised in northern Greek fizzy drinks, operated a mail order service from the Liverpool warehouse, delivered in any UK location and used a custom built Oracle database application to record inventory and track orders. Demis Roussos Juices Ltd specialised in organic juices from the Peloponnese region, operated from Southampton, did most of its business through telephone orders and recorded orders on a MS Access database developed in house by one of the employeeswho had a Diploma in IT Applications. Aim Bacchus is expanding rapidly, primarily due to its success to penetrate the ?young professional? market in London and the South East. Bacchus has been approached by IT Consultants Ltd, which proposes the development of an e-commerce system. Bacchus considers the proposition favourably and has set up a meeting to discuss the possibility in three days time. Acting in due diligence, Bacchus has hired you to perform a two-day risk/benefit evaluation of the implications of engaging in e-commerce activities. Your TaskYour task is to identify 5 possible risks for the business and 5 possible opportunities and present them in a single A4 page which Bacchus can use during the meeting with IT Consultants as a guideline to evaluate the quality of their proposal.

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Risks:
1) Cost of maintenance and improvement of the eCommerce System. Software applications are progressive by nature. Customer feedback is to be constantly included in the application.
2) Quality and Grade of the eCommerce system. A bad quality system can reduce the customer confidence.
3) Availability of technical man power. Software professionals are known for shifting jobs very rapidly because of high demand.
4) Data integration of two very different type of databases.
5) Time and schedule estimate of the development.

Opportunities:
1) More revenue and sales due to automated fast system processing.
2) 24/7 availability of many services including bill pay.
3) Better image for the company. A company in 2008 without a good and powerful website does not give good impact.
4) Cost savings.
5) many reports can be generated instantly. Like Top performers report, Fast item sales report, weekly sales report, etc. All these reports will be available instantly and all these reports are very crucial in making management decisions.
-Abhinaw

Posted on Mar 30, 2008

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