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My order for Norton Internet Security 2010 upgrade+extended download service subscription was canceled at my request.On checking my credit card statement I discovered I have been charged 2 times for this on 3/31 for amounts of $56.98+59.98.I would appreciate a response in correcting this .

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  • Expert
  • 107 Answers

Please Call Norton customer services and inform them About the situatuion. Ask them to make Arrangements for Reversal of the Extra charge

Posted on May 10, 2010

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1 Answer

Www mynortonaccount com


Stop paying with your credit card, call your credit card provider and cancel auto renewal or go here.
Contact Norton Support Norton Phone Number and Chat Support options

May 17, 2013 | Norton Internet Security 2010 Antivirus +...

1 Answer

I wish to cancel my Norton subscription


Hello, You will have to go to this website you manage your account or either cancel with your credit card company.
https://login.norton.com/sso/embedded/update

Apr 19, 2013 | Norton Internet Security 2005...

1 Answer

I had purchased a online antivirus package on 1st October 2010, till date I have not received any confirmation on this, however the money has been taken from my credit card instantly Please help me on...


go to the following site

www.mynortonaccount.com

sign in to your norton account with the email address you have registered at the time you purchase the norton product

if you do not know your password

you can click on forget password and give a request fr a new password

then log in to your norton account and check in the order history for thr product details and download link

Dec 11, 2010 | Norton Internet Security 2010 Antivirus +...

1 Answer

I am wanting to cancel my subscription to Norton Anti-virus - Product Serial No. DWJR9XGDDC7Y - Order No. VAB42500386. Charged to my credit card on Jan. 6/10 in amount of $47.24 USD. My name is Judy...


Wooooppppssss!!! You should not post your original Serial no. and Name and such things on internet.

Canceling your subscription would be of no use. You have already been charged.

BUT make sure that it is not Automatically renewed next year by canceling that service.

Please see the following pages that might be of some help...

http://www.symantec.com/norton/support/dtree.jsp?id=contact&selected_nav=8&pvid=

http://www.symantec.com/norton/support/dtree.jsp?id=subscriptions&selected_nav=2

http://www.symantec.com/norton/support/dtree.jsp?id=auto_renewal&selected_nav=8&cspvid=cs

Feb 03, 2010 | Symantec Norton Antivirus 2010 Full...

3 Answers

How can i down load my Norton internet on to my second computer


Just try it the normal way and it will either take it or not. If not, then ask us for help. And keep in mind that you get a free upgrade from NAV 2009 to NAV 2010 if you want it. (Product Upgrades)

Unless you mean you want to convert a one-machine subscription to a multi-machine subscription. For something like that, you need to talk to Symantec Customer Service.

Jan 30, 2010 | Symantec Norton Internet Security 2010...

1 Answer

Norton internet security 2010 serial key


I am sorry but FixYa does not provide that type of information

You must contact The software supplier directly

Sorry about that

We could always forward them your request using the email account and IP address of your computer that you use to access FixYa if that will be of use to you so that they can contact you directly if you wish.

They do take credit card payments

Richard Scott

Dec 18, 2009 | Symantec Norton Internet Security 2010...

1 Answer

On 11/12/09 I purchased Norton Internet Security 2010 2-year Upgrade. The order number is 783731853. I get an on screen message stating that my antivirus has expired. Could you help me load this software?...


Hello

Thank you for using
FixYa for your problem


Not sure why have asked the question here, You must contact The software supplier directly - call the Norton Customer Center

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Dec 01, 2009 | Computers & Internet

1 Answer

How do i upgrade my norton internet security 2009 to 2010 and on windows 7


Hi,

You can get Norton 2010 program with an active subscription of your Norton 2009 program after it's release. You can use the Upgrade Center for installing Norton 2010 upgrade(free). So, better renew the subscription of your Norton 2009 program.During Beta testing, Norton 2010 program is tested in Windows 7 and so you will surely get 2010 program for Windows 7.


Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Nov 07, 2009 | Symantec Norton Internet Security 2009

5 Answers

I got free norton trial with new laptop, about to expire so yesterday I ordered,as recomended, extended download service,norton internet security subscription and norton SystemWorks basic edition upgrade....


Chances are, the software that is already in your computer will be able to connect to its website and after entering an authorization code provided to you when you ordered it, the software should update itself. Otherwise, contact Norton's website directly.

Jul 16, 2008 | Computers & Internet

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