Question about Maytag Neptune FAV6800AW Top Load Washer

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Spin cycle is not completing, code DC appears.

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If your FAV6800A or FAV9800A wash tub is banging around in Spin Cycle of the Wash Cycle and your Control Board signals a dC or uC error code to the console I feel you have a Clutch malfunction.

I feel the TDS is working as designed with the unblance error code shut down.

See my Clutch Fix post for more info related to dC and uC unbalance errors with the FAV6800A and FAV9800A TL’s and the repair action…….Rich

Posted on May 10, 2010


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When it gets to the spin cycle it wont spin correctly the letters "dc" appear in the display window and it leaks water on the floor- sometimes if i turn the machine off then hit the spin button it will...

You may have a Tub Seal leak and I feel you definitely have Clutch Malfunction see this post Clutch Fix for the DIY. If you decide to go forward with a DIY fix I will try to help……Rich

Jun 23, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag will not run a complete cycle. Is there


What is your machine model number? Is it a FAV6800A or FAV9800A TL?

If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

May 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Washer appears to be going throught the wash cycle but the counter is not counting down and it goes no further than the wash cycle. Just continues to do this the whole time. Model # FAV6800AWW

Here are some handy links if you are going to DIY the fix.

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Are there any unbalance error codes to the LED display such as dC or uC?
When the washer stops can you place that wash load to a Spin Only Cycle and let me know if the Spin Only cycle completes. Are there any large tub swings in Spin Only cycle with that wash load that cause the Spin Cycle to stop with error codes dC or uC?

Let me know if you can to do some troubleshooting. It would require front panel removal so we can watch the Motor and verify it will rotate the Clutch Pulley CCW in the Spin Only Cycle. If you want to troubleshoot I will give you additional info to begin the process…….Rich

Apr 20, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a DC code that comes up when the washer is in the spin cycle.

See this post for dC/uC error code in Spin Cycle for the FAV6800A or FAV9800A.

Post back if you have questions or concerns.....Rich

Mar 31, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag neptune FAV6800AWW top load washer gets to 32 minutes left and goes no further. It starts to cycle for about 5 seconds and stops for about 35 seconds... over and over and over

Is the machine in Spin Cycle when this is happening? What part of the washer selected cycle does the Cycle Status LED say the machine cycle is in.
If it’s in the Spin Cycle I think you have a clutch issue. Do you take any error codes to the LED console display such as dC or uC?
If you stop the machine in that cycle and do a Spin Only cycle will it complete?
Do you want to DIY the fix? Let me know and I will try to help…..Rich

Feb 26, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Won't complete spin cycle, code dc

If your machine is a FAV6800AW or FAV9800AW see this post for a DIY repair/replacement of the clutch in your machine. If this is not your machine model type disregard my post.

Aug 27, 2009 | Maytag Neptune FAV6800AW Top Load Washer

3 Answers

ERROR CODE dc keep coming up and machine don't complete the cicle

I have worked with a number of folks on FAV6800AW clutch issues and feel that your problem is related to the clutch. It could be an issue with the Tub Displacement Sensor but because you machine is terminating the spin cycle with a dc error I feel the TDS is working as designed but we can do a quick check. Take a look thru this post and see if you or someone you know has the basic mechanical skills to drop the clutch out of the machine and inspect the upper and lower clutch roller bearings and the clutch spring. If they are not rusted beyond clean up and the clutch spring is not broken you may get yourself back in service with little cost. Post back if you have further questions or need help in troubleshooting your dc errors. This is a quick test to see if the clutch is binding due to roller bearing friction; Lift your lid and with one finger can you rotate the wash basket CCW (counter clock wise) with very little force? I do it with my pinky.

When the clutch malfunctions due to dry or rusted roller bearing or a broken clutch spring the tumblers rotate slowly in spin cycle and toss the clothes around while the wash basket attempts to spin up. The load goes unbalanced, the wash tub starts making exaggerated excursions and the Tub Displacement Sensor signals the control board to try again to redistribute the wash load, I believe the process is 4 or 5 times. After the last try the control board terminates the spin cycle with a dc or UC error. Does this sound familiar? In spin cycle the tumblers will rotate maybe a half turn at the most at the start of the spin cycle and no more as the clutch engages the spinner shaft rotating the wash basket CCW. You do not fail with an empty wash basket because you are not tossing and clothes around while the wash basket is spinning up. You can redistribute the wash load till the cows come home and you will continue to fail with dc or UC errors to the display. Some folks have gotten their spin cycle to complete by loading the wash basket up with a load of wet towels, who wants to that. Read the post I refer you to and the links of folks that have done clutch maintenance or have replaced the clutch as in that post. To have the clutch replaced by a repair service would be in the ball park of $300+. You or someone you know can do this it’s just a tight work area. I will help you thru this if you decide to take on the maintenance.

Apr 16, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Dc code appears only when clothes are in washer during spin cycle

If it’s an FAV6800A I think you may have a clutch malfunction with your machine. To verify if the clutch has malfunctioned we need to perform a quick check. Please visit this link and review my post of Solution #1 posted on Jan 30, 2009. Steps 1 & 2 should get you started and give us some troubleshooting direction. Please post back with your results or if you have any questions.

Good Luck… Rich.

Feb 28, 2009 | Maytag Neptune FAV6800AW Top Load Washer

3 Answers

Maytag neptune tl washer

A dc error means that the clothing is not being distributed properly in the basket. This usually happens when the machine is lightly loaded. If the load seems o.k. then the problem is probably with the sensor at the side of the basket.

Apr 26, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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