New colour and black cartridges bought for Lexmark X1270 and am unable to print black. When black cartridge removed appears black ink mark on head (metal strip on printer where ink sits).
Advisedpreviously to clean contact points of cartridge and unit that hold the cartridge with alcahol. Unfortunately, this does not work. Any advise? Very grateful for your time in helping solve this problem.
Just solved this on my lemark - open the top so cartridges in middle
put cleaning fluid on the 'pads to the right( i userefill kit cleaning fluid)
on the 'far right pad' ( the ones that the cartriges sit on when lid closed - they're about under(ish) the on/off switch - i filled the little pads up until almost overflowed (aout 1ml)
shut lid so cartridges go back onto the pads, leave for 10 mins, then print out 10 pages of something then repeat the clean again - mine took 3 times then works perfect - hope this helps
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Lexmark products work best with genuine supplies. Lexmark does not recommend the use of refilled, remanufactured, or clone cartridges. You might not get the print quality you expect from ink that is specially formulated by Lexmark. You can try to clean your cartridge nozzles using the Lexmark software on your computer. From your computer, go to Start menu > Programs > Lexmark X1200 Series folder > select Lexmark Solution Center. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through the cartridge nozzles and clean them. If that does not help, maybe it would be best to replace your supplies with genuine cartridges. I hope this helps.
It could be that your black cartridge needs cleaning or is not properly seated in the carrier. Open the printer cover and reseat the black cartridge. Close the printer cover. Open Lexmark Solution Center on your computer. Go to Maintenance tab and select Clean to fix horizontal lines. Your printer will then print a test page forcing ink through the nozzles and clean them.
Try to reseat the black cartridge. If that doesn't help, try to clean the cartridge nozzles. On the printer operator panel > press Setup button > Maintenance > Clean Cartridges > Ok. Your printer will then print a page, forcing ink through the nozzles to clean them. Try to print again. You may also try to insert a different known working black cartridge to determine if the other is faulty. If your new cartridge is faulty, return it to the purchase store (if within return period) or contact Lexmark technical support for assistance.
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink cartridge? Please consider the following: If you are using a refilled or third party cartridge that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead. If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges Don
yes you have to have both of them then everything should be fine.if you have the color cartridge that is empty put it in for now and see if it will work it will let u know that it is empty but at least you will be able to print in black
Is it a new cartridge? If the cartridge has been sitting a while it can get clogged. Try using a moist paper towel and gently wiping the cartridge where the ink comes out. You could also try running the Lexmark Solutions Center program and use the clean nozzles option to force it to squirt out some black ink.